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Technical Account Manager
1 week ago
MongoDB's mission is to empower innovators to create, transform, and disrupt industries. As a Senior Customer Success Manager, you will be part of a dynamic team that drives customer success and satisfaction through our MongoDB subscription and services.
Our Team:We are a talented team of professionals who share a passion for innovation and customer satisfaction. Our team is dedicated to building strong relationships with our customers and providing them with the expertise and support they need to succeed.
We are looking for someone who shares our values and is passionate about technology, customer success, and partnership-building. Fluency in Swedish and English is required.
Key Performance Indicators:- Customer satisfaction and retention rates
- Upselling and cross-selling performance
- Customer engagement and participation in our programs
- Time-to-value and ROI metrics
