Network Support Technician

2 days ago


Linköping, Östergötland, Sweden Fagerhult Group Full time
Job Summary

We are seeking a Technical Support Engineer to join our team in Linköping. The successful candidate will be responsible for providing technical support to our customers, resolving complex technical issues, and collaborating with internal teams.

Main Responsibilities
  • Provide technical support to customers via phone, email, or remote desktop.
  • Analyze and troubleshoot technical issues with our products and services.
  • Collaborate with internal teams to resolve issues and improve product quality.
  • Develop and maintain comprehensive knowledge of our products and technologies.
Requirements
  • Bachelor's degree in a relevant field or equivalent experience.
  • Excellent technical skills, including proficiency in wireless communication protocols and IoT networking.
  • Strong problem-solving skills and ability to work independently.
  • Excellent communication and interpersonal skills.


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