Smart Lighting System Expert
3 days ago
About This Opportunity
We are seeking a skilled Technical Support Engineer to join our team in Linköping. As a member of our team, you will have the opportunity to work with cutting-edge technology and contribute to the development of our smart outdoor lighting and IoT solutions.
Your Key Responsibilities Will Include:
- Troubleshooting customer issues with sensor nodes, IoT gateways, the portal, and the mobile app.
- Providing remote support to field technicians.
- Resolving connectivity issues with the lighting control system.
- Configuring and updating software for IoT gateways.
- Occasionally performing on-site troubleshooting.
- Conducting Over-The-Air Programming (OTAP) for sensors.
- Creating and updating documentation, such as user guides and troubleshooting manuals.
- Participating in training sessions.
- Providing feedback to the Product Management team.
Requirements
- A technical education or equivalent work experience in a relevant field.
- Strong technical understanding and a keen interest in learning more about our products and emerging technologies.
- Excellent skills in both Swedish and English, with an aptitude for writing and documenting in English.
- A structured working style is essential.
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