Customer Service Representative

2 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time

TOTEME is a leading e-commerce company seeking an experienced Customer Service Representative to join our team in Stockholm. In this role, you will act as the primary point of contact for our customers, providing exceptional customer service and building strong relationships with our clients.

The ideal candidate will have minimum two years of experience in customer service within e-commerce or retail. Familiarity with fast-paced environments and resolving high ticket volumes efficiently is essential. Digitally savvy individuals who can learn new systems quickly are highly sought after.

Your responsibilities will include delivering exceptional and timely service to our customers through various channels, collaborating with logistics teams, sharing customer insights, engaging in sales activities, and contributing to TOTEME's social and environmental sustainability strategy.

We welcome applicants who are passionate about TOTEME and committed to customer satisfaction. Reliable, responsible, and punctual individuals with strong verbal and written communication skills are ideal candidates.



  • Stockholm, Stockholm, Sweden The North Face Full time

    About Our TeamOur Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. They inspire our customers and junior sales associates alike, helping to maintain the highest standards on our shop floor. We believe that our Sales Specialists have a great opportunity to develop their full potential with us, supported by a global...


  • Stockholm, Stockholm, Sweden Brainlab Full time

    We are looking for a Customer Service Representative to join our technical customer support team at Brainlab. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction through your technical expertise.The ideal candidate will have a strong technical background, with excellent...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are a multi-lingual recruitment company based in Europe, specializing in placing Scandinavians, Dutch, Germans, and Finns in various positions across the continent.The RoleAs a Customer Service representative with us, you will be the voice of our clients, providing timely and effective solutions through telephone, email, chat, or other communication...


  • Stockholm, Stockholm, Sweden Qred Full time

    We're looking for a flexible and positive mindset to join our team as a German-speaking Customer Success Representative.About the PositionIn this role, you'll quickly grasp each customer's situation, operational processes, and challenges to use your problem-solving skills to identify the best possible solutions.The ability to build trust and understand...


  • Stockholm, Stockholm, Sweden Talent & Partner AB Full time

    Sales and Service Representative Job:We are seeking a highly skilled Sales and Service Representative to join our team in Sweden. As a representative, you will be responsible for building and maintaining relationships with existing customers, identifying new business opportunities, and providing exceptional service.You should have a strong understanding of...


  • Stockholm, Stockholm, Sweden Qred AB Full time

    Job DescriptionThe role of a Customer Success Representative involves supporting our Dutch customers via multiple contact channels, including phone, chat, and email. You will resolve customer inquiries, which will be diverse and varied, ranging from technical support to questions about ongoing loan applications. You will take full ownership of the customer's...


  • Stockholm, Stockholm, Sweden Blue Billywig Full time

    As a Nordic Customer Success Representative at Blue Billywig, you'll play a critical role in driving the growth of our key accounts in the region.Key Responsibilities:Develop and execute strategic plans to strengthen client relationships and grow their content and advertising strategies.Collaborate with internal teams to optimize productivity and ensure...


  • Stockholm, Stockholm, Sweden Matrix42 AG Full time

    Job OverviewThis is an exciting opportunity to join our Sales team as a Sweden Expansion Specialist. In this role, you will be responsible for expanding existing customers and acquiring new customers throughout Sweden.Key Responsibilities:Drive growth on existing customers through up-selling and cross-sellingAcquire new customers in SwedenWork closely with...


  • Stockholm, Stockholm, Sweden Tesla, Inc. Part time

    About the RoleAs a Sales Customer Experience Specialist at Tesla, Inc., you will be responsible for delivering exceptional customer experiences and driving sales growth through effective lead generation strategies.You will be part of our dynamic sales team, working in our store at Sveavägen. Your primary focus will be on engaging with potential customers,...


  • Stockholm, Stockholm, Sweden ITX Sverige AB Full time

    We are seeking a part-time Sales Assistant for our Zara store in Drottninggatan. As a Sales Assistant, you will be responsible for delivering a high level of customer experience, supporting the cash desk and delivery teams, understanding the latest fashion trends, and replenishing the shop floor.Your key responsibilities will include:Providing exceptional...


  • Stockholm, Stockholm, Sweden Talent & Partner AB Full time

    About the JobWe are seeking a highly skilled Technical Sales Engineer to join our team in Sweden. As a Sales Engineer, you will be responsible for managing, developing, and technically supporting our customers. Your primary focus will be on developing the Swedish market and working closely with existing and new customers.ResponsibilitiesThe ideal candidate...


  • Stockholm, Stockholm, Sweden Vans Full time

    Sales Specialist RoleWe are seeking a resourceful Sales Specialist (perm, part-time 30hr) to join our team based in Stockholm, Sweden. As a Sales Specialist, you will inspire our customers and junior sales associates, helping maintain the highest standards on our shop floor.The role involves delivering a memorable retail experience by providing exceptional...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job OverviewWe are looking for a highly motivated Service Delivery Leader to join our team in Stockholm. As a Service Delivery Leader, you will be responsible for leading two SLA's: EBICOS900 (Traffic Management Systems) and EBISAT890 (Communication system between Interlocking and TMS). This involves interacting internally and with the end customer on a...


  • Stockholm, Stockholm, Sweden Brainlab Ltd. Full time

    Brainlab Ltd. is looking for a Customer Service Professional who can deliver high-level customer service and maintain good relationships with customers.The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work independently.Main responsibilities include:Providing technical assistance to customersKeeping...


  • Stockholm, Stockholm, Sweden ITX Sverige AB Full time

    Our ExpectationsAs a Sales Assistant at ITX Sverige AB, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers. This includes:Providing expert advice on our latest fashion collectionsSupporting the cash desk and delivery teamsStaying up-to-date with the latest fashion...


  • Stockholm, Stockholm, Sweden SAVR Full time

    About the TeamAt SAVR, we value a service-first mindset and believe that our employees should thrive in dynamic settings. As a Customer Experience Specialist, you will become a part of a collaborative team that prioritizes continuous learning, growth, and improvement.Our ideal candidate possesses a proactive approach, independence, and teamwork skills. They...


  • Stockholm, Stockholm, Sweden Citigroup Inc. Full time

    About the TeamOur Commercial Banking team is a dynamic and collaborative group of professionals who share a passion for delivering exceptional client service and driving business growth. We work closely together to identify new business opportunities, develop customized solutions, and deliver outstanding results for our clients.The RoleIn this role, you will...


  • Stockholm, Stockholm, Sweden Bannerflow - Stockholm Full time

    Enterprise Account ManagerBannerflow - Stockholm seeks an experienced Enterprise Account Manager to join our team. As an Enterprise Account Manager, you will be responsible for managing a portfolio of approximately 25 enterprise customers within a specific market.About the Role:In this role, you will ensure successful onboarding, product adoption, and...


  • Stockholm, Stockholm, Sweden Teamtailor AB Full time

    At Teamtailor AB, we are seeking a Business Development Representative to join our sales team. As a Business Development Representative, you will be responsible for generating new leads and converting them into paying customers. This includes identifying and qualifying prospects, scheduling and conducting customer meetings, negotiating business proposals,...


  • Stockholm, Stockholm, Sweden Qred AB Full time

    Your Key ResponsibilitiesHandle customers' requests regarding their business loan applications through various channels.Prepare tailored loan offers to meet the business's needs in collaboration with our Underwriting Team.In due time, underwrite loans yourself.Develop a healthy customer lifecycle by offering personal service and a suitable business repayment...