1st Line Support Specialist

7 days ago


Stockholm, Stockholm, Sweden Roi Rekrytering AB Full time

Job Summary

We are seeking a highly motivated and service-oriented 1st Line Support Specialist to join our team at Roi Rekrytering AB. As a key member of our support team, you will be responsible for providing high-quality technical support to our customers.

Key Responsibilities

  • Provide technical support to customers via phone, email, and remote access tools.
  • Identify and resolve technical issues in a timely and efficient manner.
  • Collaborate with internal teams to resolve complex technical issues.
  • Develop and maintain knowledge of our products and services.
  • Participate in ongoing training and professional development to stay up-to-date with industry trends and technologies.

Requirements

  • Strong technical skills and knowledge of IT systems and software.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Fluency in Swedish and English languages.

What We Offer

  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • A competitive salary and benefits package.
  • The opportunity to work with a talented team of professionals.

About Us

Roi Rekrytering AB is a leading provider of IT services and solutions. We are committed to delivering high-quality services and solutions to our customers, and we are seeking a highly motivated and service-oriented individual to join our team.



  • Stockholm, Stockholm, Sweden Wise IT AB Full time

    Job Title: 2nd-line Support SpecialistAbout the Role:We are seeking a highly skilled and motivated 2nd-line support specialist to join our team at Wise IT AB. As a 2nd-line support specialist, you will be responsible for handling complex technical issues escalated from our 1st-line support team.Key Responsibilities:Techincal Support: Provide advanced...


  • Stockholm, Stockholm, Sweden RLDatix Full time

    Job Summary:The Technical Support Specialist will be joining the RLDatix team to provide first-class technical user support, ensuring that all technical issues are logged, tracked, and managed to closure. This role requires strong technical skills, excellent interpersonal skills, and the ability to converse effectively at all levels.Key...


  • Stockholm, Stockholm, Sweden CENTRIC Full time

    About the RoleCentric is currently seeking a skilled IT Specialist to join our team as a 3rd Line Support Technician. As a key member of our IT team, you will be responsible for providing technical support and assistance to our clients.Key ResponsibilitiesProvide technical support and assistance to clients via phone, email, and on-site visits Troubleshoot...


  • Stockholm, Stockholm, Sweden Friday Väst AB Full time

    Job InformationThis job matches your profile.Full Job DescriptionAbout the Service:Our client is a leading global defense and security company that invests a fifth of its revenue in research and development. They are seeking a second line support specialist to join their team in Alvik. As a member of a team of 20 colleagues, you will provide first-class...


  • Stockholm, Stockholm, Sweden Office Development Full time

    Om tjänstenI rollen som First Line Support Specialist kommer du att vara den första kontakten för kunderna när de ringer eller skickar in ärenden. Det är viktigt att vara serviceminded och en problemlösare. Du kommer att ha varierande dagliga uppgifter, såsom att ta emot och registrera ärenden, kategorisera dem och lösa de problem du kan via...


  • Stockholm, Stockholm, Sweden Tavana IT AB Full time

    Job DescriptionTavana IT AB is seeking a highly skilled IT-Support Specialist to join our team. As a Second Line Support Expert, you will be responsible for providing technical support to our clients and internal staff.Key Responsibilities:Provide in-depth technical support to clients and internal staffEscalate complex issues from First Line...

  • Support Specialist

    7 days ago


    Stockholm, Stockholm, Sweden NXT Interim Stockholm AB Full time

    Job DescriptionJob Title: Support SpecialistJob Type: Full-timeLocation: Stockholm, SwedenJob Description:We are seeking a highly motivated and experienced Support Specialist to join our team in Stockholm. As a Support Specialist, you will be responsible for providing technical support to our customers via phone, email, and remote access tools.Key...


  • Stockholm, Stockholm, Sweden Coor Full time

    About the JobWe are seeking a highly skilled IT Application Specialist to join our team at Coor, a leading provider of Integrated Facility Management services in the Nordics. As an IT Application Specialist, you will play a key role in supporting our business transformation journey by providing expert-level support for our HR Management Software Application,...


  • Stockholm, Stockholm, Sweden AcadeMedia Support Full time

    About the CompanyAcadeMedia Support is a leading provider of educational services in Northern Europe, operating in Sweden, Norway, and Germany. Our company's size creates a sense of security and stability, allowing us to be a long-term and reliable partner in education.Our IT DepartmentAcadeMedia IT is a team of approximately 70 professionals, with our IT...


  • Stockholm, Stockholm, Sweden Human IT Full time

    About the RoleWe are seeking an experienced and motivated Senior Support Specialist to join our team at Human IT. As a key member of our support function, you will be responsible for providing technical support and guidance to our clients and internal stakeholders.Key ResponsibilitiesTechnical Support: Provide advanced technical support to clients, including...


  • Stockholm, Stockholm, Sweden Edzagroup Full time

    Om rollenSom Second Line Supporttekniker kommer du att arbeta med att hjälpa kunder med tekniska problem och lösa komplexa IT-frågor. Du kommer att vara en nyckelspelare i hur kunden upplever servicen och leveransen från Ed:Za Group.Arbetsuppgifter:Ärendehantering och felsökning av avancerade problemHitta lösningar på komplexa IT-frågorÅtgärda och...


  • Stockholm, Stockholm, Sweden King Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Executive Assistant to join our team at King. As an Executive Assistant, you will provide administrative support to our VP-level executives and their leadership teams, ensuring seamless day-to-day operations and strategic optimization of time.Key ResponsibilitiesExecutive Support: Collaborate...


  • Stockholm, Stockholm, Sweden Numentica Consulting Group Full time

    Job Title: IT Support SpecialistLocation: Stockholm, SwedenJob Summary:We are seeking a diligent and proactive IT Support Specialist to join our IT team at Numentica Consulting Group. The ideal candidate will be responsible for providing frontline technical support and managing various IT operations, including DHCP management, server reconfigurations, Jira...


  • Stockholm, Stockholm, Sweden Qbtech Full time

    About the RoleWe are seeking a highly skilled Digital Workplace Support Specialist to join our team at Qbtech. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our digital infrastructure and providing top-notch support to our employees.Key ResponsibilitiesProvide first-line technical support to employees via...


  • Stockholm, Stockholm, Sweden Qbtech Full time

    About the RoleWe are seeking a highly skilled and experienced Digital Workplace Support Specialist to join our team at Qbtech. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our digital infrastructure and providing top-notch support to our employees.Key ResponsibilitiesProvide first-line technical support...


  • Stockholm, Stockholm, Sweden Akind Venture AB Full time

    About the RoleAkind Venture AB is seeking a highly skilled Cybersecurity Analyst and IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-tier IT support while ensuring the security of our organization's IT systems.Key ResponsibilitiesIT Support: Serve as a first- and second-line Support...

  • Support Specialist

    7 days ago


    Stockholm, Stockholm, Sweden REGION STOCKHOLM Full time

    About the RoleWe are seeking a highly skilled and experienced Support Specialist to join our team at Region Stockholm. As a Support Specialist, you will play a crucial role in ensuring the smooth operation of our IT systems and providing top-notch support to our users.Key ResponsibilitiesProvide technical support to users, including troubleshooting and...


  • Stockholm, Stockholm, Sweden Camai Full time

    Job DescriptionJob Title: IT Support SpecialistJob Summary:We are seeking an experienced IT Support Specialist to join our team at Camai. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.Key...


  • Stockholm, Stockholm, Sweden NuStartz Full time

    Job DescriptionNuStartz is seeking a highly skilled IT Support Specialist to join our team in a challenging onsite role focused on providing advanced technical support to ensure the stability and performance of our client's IT infrastructure.Key Responsibilities:Escalation Management: Manage complex technical issues that require advanced troubleshooting and...


  • Stockholm, Stockholm, Sweden Dentsu Aegis Network Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at Dentsu Aegis Network. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that our IT systems and infrastructure are running smoothly and efficiently.Key ResponsibilitiesProvide technical support and...