Operations Coordinator

2 weeks ago

Stockholm, Stockholm, Sweden BIGKOKO TRANSCONTINENTAL GRUPPEN Filial Full time
Operations Assistant

At Bigkoko Transcontinental Gruppen Filial, we're seeking a detail-oriented and proactive Operations Assistant to support our day-to-day operations. This role will involve coordinating, communicating, and problem-solving to maintain operational efficiency and assist in meeting our company goals.

Key Responsibilities:
  • Support Operations Management: Assist the Operations Manager in overseeing daily operational activities, ensuring efficiency and meeting company objectives.
  • Inventory Control: Help manage the movement of items within our warehouse, track availability, and coordinate inventory restocking.
  • Order Processing: Process item rental orders, ensuring timely dispatch and delivery. Monitor the flow of transactions and maintain communication with customers.
  • Logistics Coordination: Liaise with in-house delivery persons, couriers, and third-party delivery services to ensure timely pickup and return of rented items. Troubleshoot any logistical issues that may arise.
  • Customer Service Support: Assist the customer service team in resolving customer inquiries or complaints related to operations, including pick-ups, delivery, returns, and item conditions.
  • Data Entry and Record Keeping: Accurately input operational data, maintain logs, and track key metrics to improve efficiency and streamline processes.
  • Process Improvement: Identify opportunities for improvement in the operational workflow and propose solutions to increase efficiency.
  • Support Item Testing: Assist in the quality control of returned items by coordinating inspections at the warehouse and office.
  • Cross-Departmental Collaboration: Work with the marketing, sales, and technical teams to ensure smooth operational integration.
Requirements:
  • Education: High school diploma or equivalent; a degree in business, logistics, or a related field will be helpful but not mandatory.
  • Experience: Prior experience in operations, logistics, customer service, or inventory management is a plus.
  • Communication Skills: Excellent verbal and written communication skills. Ability to collaborate with various teams and external partners.
  • Organizational Skills: Strong attention to detail and the ability to manage multiple tasks simultaneously.
  • Problem-Solving Skills: Ability to anticipate operational issues and develop solutions proactively.
  • Tech-Savvy: Comfortable using inventory management software, CRM tools, and Microsoft Office Suite.
  • Team Player: A positive attitude and the ability to work well in a collaborative environment.
  • Time Management: Ability to prioritize tasks efficiently to meet deadlines.

We're a collaborative and innovative company at the forefront of the sharing economy. If you're a proactive problem-solver with a passion for operations, we'd love to hear from you.

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