International Operations Coordinator

2 months ago


Stockholm, Stockholm, Sweden Indie campers Full time
{"title": "International Operations Internship", "description": "About Indie Campers

We're a leading campervan marketplace on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our platform, we've welcomed more than 300,000 travelers from 169 countries. We offer a diverse range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.

The Role

We're seeking university students or recent graduates interested in pursuing a genuine work experience, vocational placement, or internship located in our Depot in Rosersberg - Stockholm.

As an International Operations Intern, you'll represent our brand in person, providing our guests with world-class customer service during check-ins and check-outs. You'll also be responsible for aligning reservations with available campervans, verifying and preparing campers and road trip extras, and maintaining the campervans in top condition.

Key Responsibilities
  • Front-office activities:
    • Customer service and sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, and upsell road trip extras.
  • Back-office activities:
    • Operations handling: Align reservations with available campervans, verify and prepare campers and road trip extras, and kits.
    • Quality control: Maintain campervans in top condition, identify and act on possible maintenance or repair needs.
    • Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.
Requirements
  • You're a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship.
  • You're fluent in English, have a work permit, and a valid driver's license (mandatory).
  • You enjoy international environments and meeting new cultures.
  • You possess a natural talent for connecting with people and have a strong customer service orientation.
  • You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.
What We Offer
  • All internships are compensated, with the amount depending on location, country, and region (accommodation is not included).
  • Online and on-the-job training to develop relevant skills, such as guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
  • International opportunities and the possibility of integration in Indie Campers after the internship.
", "lang_code": "en-US"}

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