Fraud Prevention Professional Trustly Inc.

1 week ago


Stockholm, Stockholm, Sweden Trustly, Inc. Full time

Trustly's mission is to simplify online payments for merchants and consumers alike. As a Fraud Operations Specialist, you'll play a crucial role in protecting both parties from fraudulent activities.

About Team Fraud

This role is within our Payment Service Operations Function, which handles approximately one hundred employees across Europe. The team is responsible for Trustly's fraud prevention work, ensuring both the company and its customers are safeguarded.

About the role

The Fraud space is constantly evolving, and our Payment Service Operations Function is at the forefront of this change. We seek a highly motivated Fraud Operations Specialist who can collaborate with internal and external stakeholders to deliver robust fraud mitigation solutions.

Responsibilities

  1. Investigate and analyze fraud patterns to improve detection methods.
  2. Develop and maintain effective relationships with Banking Partners and Merchants.
  3. Process APP Reimbursement claims, providing thorough investigations and liability outcomes.
  4. Stay up-to-date with industry trends and best practices in fraud prevention.

Requirements

  • Strong analytical and problem-solving skills.
  • Effective communication and stakeholder management abilities.
  • Experience working with fraud detection tools and process optimization.
  • Adaptability and willingness to learn new technologies and business concepts.


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