Payment Security Analyst Job Description

7 days ago


Stockholm, Stockholm, Sweden Trustly, Inc. Full time

As a Fraud Operations Specialist at Trustly, you'll play a critical role in protecting our customers and business from fraudulent activities. You'll have the opportunity to work in a dynamic environment, collaborating with internal and external stakeholders to deliver robust fraud mitigation solutions.

About Team Fraud

Our Payment Service Operations Function is responsible for handling approximately one hundred employees across Europe. The team focuses on fraud prevention, ensuring both the company and its customers are protected.

About the role

We're seeking a skilled Fraud Operations Specialist who can effectively process fraud escalation claims, identify complex patterns, and communicate with internal and external stakeholders.

Responsibilities

  1. Investigate and analyze fraud patterns to improve detection methods.
  2. Develop and maintain effective relationships with Banking Partners and Merchants.
  3. Process APP Reimbursement claims, providing thorough investigations and liability outcomes.
  4. Stay up-to-date with industry trends and best practices in fraud prevention.

Requirements

  • Strong analytical and problem-solving skills.
  • Effective communication and stakeholder management abilities.
  • Experience working with fraud detection tools and process optimization.
  • Adaptability and willingness to learn new technologies and business concepts.


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