Courier Lifecycle Manager

5 hours ago


Stockholm, Stockholm, Sweden Wolt Full time
Key Responsibilities
  • Owning and optimizing the courier early lifecycle activation journey;
  • Designing and executing tailored activation strategies for the courier community;
  • Acting as a bridge between onboarding and activation;
  • Developing and continuously improving standard operating procedures to enhance courier activation, motivation, and long-term retention;
  • Monitoring key performance metrics to understand activation drivers and iterating on strategies based on data insights;
  • Experimenting with new approaches to activation and engagement;
  • Communicating clearly and effectively with courier partners;
  • Staying agile and adaptable, adjusting strategies quickly based on external factors;
  • Leading innovation and continuous improvement initiatives in the courier activation framework.


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