Scheduling Operations Manager

4 hours ago


Stockholm, Stockholm, Sweden Wolt Full time

About the Company:

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants, and couriers. Our mission is to make cities better by empowering and growing local communities.

We are looking for a highly skilled Regional Scheduling Lead to join our Workforce Management team in the North region. The successful candidate will have a strong background in workforce management and be able to create efficient and accurate schedules that balance operational goals.

The Regional Scheduling Lead will work closely with the Global Scheduling Lead and other teams to ensure alignment across functions and provide expert advice on workforce management best practices.

Key Responsibilities:

  • Lead a team of schedulers in managing routines across multiple countries;
  • Create efficient and accurate schedules that balance operational goals;
  • Work closely with the Global Scheduling Lead and other teams to ensure alignment across functions;
  • Provide expert advice on workforce management best practices;
  • Develop mid-term forecast models and generate actionable insights from data;
  • Simplify processes, drive automation, and foster continuous improvement;
  • Optimize scheduling accuracy and enhance service levels.


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