Network Support Manager

7 days ago


Solna Municipality, Sweden TP-LINK Enterprises Nordic AB Full time
About TP-Link

TP-Link is a leading provider of network solutions, with operations in over 170 countries. As the No.1 supplier of WLAN products, we are committed to delivering cutting-edge technology to our customers.

Job Description
  • Build and train a Nordic technical support team to cover L1 support daily work.
  • Provide pre-sales and after-sales support to B2B teams to develop and maintain business.
  • Organize and execute offline training activities for the technical support team.
Requirements
  • Strong knowledge of TCP/IP, VLAN, STP, device stacking (e.g., iStack, CSS), and enterprise wireless networking.
  • Hands-on experience in configuring routers and switches, with proficiency in major brands like Huawei, Cisco, HP.
  • Familiarity with network troubleshooting tools and methodologies (e.g., Wireshark, Ping, Traceroute).
  • Bachelor's degree or above in Computer Science, Network Engineering, Telecommunications, or related fields.
  • Professional English skills in speaking and writing.


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