Solutions Engineering Team Lead for Northern Europe at Cloudflare

3 days ago


Stockholm, Stockholm, Sweden CloudFlare Full time

About the Role

This is an exciting opportunity to join our Nordics Solutions Engineering team as a Solutions Engineering Manager. As a leader in this role, you will be responsible for coaching our Nordics SE colleagues to excel across the sales and technical disciplines necessary to support a successful team.

You will work closely with our Enterprise prospects and customers by shadowing and improving your team's technical expertise to help develop good practice and ensure a high standard of customer success.

Responsible for the hiring, onboarding, enablement, and technical pre-sales performance of the Nordics Solutions Engineering team, you will be the focal point for coordinating the team's resources to have the greatest customer impact and to help provide guidance when specific assistance is required or to escalate early and to engage the correct resources at the right time.

Key Responsibilities

The key responsibilities of this role include:

  • Recruiting, interviewing, and onboarding new team members.
  • Conducting 1:1s with team members.
  • Acting as a point of escalation for team issues, escalating issues that can't be solved in the team.

Requirements

The ideal candidate will have:

  • Minimum of 3 years in a prior leadership role, with minimum of 10-years related industry experience.
  • Demonstrable experience in coaching, leadership skills, and team management.
  • Demonstrable experience in understanding and solving escalations, team issues, or other management-related scenarios.
  • Proven track record of successfully partnering with account executives and customer success teams to deliver Cloudflare solutions to customers.
  • Proven track record in technical pre-sales domain with an emphasis on networking and security-related product sets.
  • Proven knowledge of the Nordics enterprise market.


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