Product and Application Technical Advisor

13 hours ago


Stockholm, Stockholm, Sweden Danaher - Global Full time

Accelerate Human Health Impact

At Danaher – Global, we partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. As a Product and Application Technical Advisor, you will play a crucial role in driving this mission forward.

Key Responsibilities:

  1. Respond to customer inquiries and feedback related to product/applications through effective questioning techniques to identify the nature of the request/complaint.

  2. Communicate with sales staff on the content of product/application related customer inquiries and feedback, and their outcome.

  3. Meet service level agreements, time scales, and standard operating procedures.

  4. Deliver application training on company products and their scientific background to sales staff, other departments, and/or customers.

  5. Identify opportunities to convert application related inquiries into new or developed sales possibilities (e.g. lead generation, up-and cross-selling and initiating quotations).

  6. Maintain high technical knowledge and competence on specialist subjects, products, and their applications.

  7. Establish and maintain positive working relationships with customers and sales staff.

  8. Manage scientific support information database / documentation / paperwork, prioritizing and processing it in an orderly manner, maintaining accurate, complete, and up-to-date information on all technical customer requests of information and feedback.

Your Profile:

  1. Life Sciences degree, preferably PhD or equivalent experience in Life Sciences, Chemistry, Biomedical Engineering, or related field.

  2. Fluent in English; additional European language is beneficial.

  3. Prior scientific and laboratory experience with solid expertise in Lab Filtration products like lab scale filter papers, glass microfiber filters, membrane filters, syringe filters, discs and capsule filters, centrifugal devices, microwell filter plates, tangential flow filtration system (Cytiva Minimate) and/or filtration hardware.

  4. Desired experience from working with filtration of microbiology samples, environmental monitoring, and immunodiagnostics assays.

  5. Excellent written and verbal communication skills and ability to interface and influence at all levels in the organization.

  6. Team oriented and customer focused – the ability to motivate and work well with diverse, global, and cross-functional teams.

  7. Willingness to travel.

  8. EU work permit.



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