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System Specialist

2 months ago

Stockholm, Stockholm, Sweden Lumera AB Full time
About the Role

We are seeking a skilled System Specialist to join our Customer Support team at Lumera AB. As a key member of our team, you will be responsible for providing expert support to our customers, resolving complex issues, and delivering high-quality solutions.

Key Responsibilities
  • Provide exceptional customer support, resolving technical issues and delivering solutions in a timely and professional manner.
  • Develop and maintain a deep understanding of our affärssystem, including its features, functionality, and integration with other systems.
  • Collaborate with cross-functional teams to identify and resolve complex issues, and to develop new solutions and features.
  • Stay up-to-date with the latest developments in the field of affärssystem and SQL, and apply this knowledge to improve our products and services.
  • Communicate effectively with customers, colleagues, and other stakeholders, both verbally and in writing.
Requirements
  • Strong background in business support and problem-solving, with a focus on affärssystem and SQL.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and other stakeholders.
  • Proven ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
  • Fluency in Swedish and English, both spoken and written.
What We Offer
  • A challenging and rewarding role in a dynamic and growing company.
  • Opportunities for professional development and growth, with a focus on continuous learning and improvement.
  • A collaborative and supportive work environment, with a strong focus on teamwork and communication.
  • A competitive salary and benefits package, with a focus on recognizing and rewarding outstanding performance.
  • The opportunity to work with a leading company in the field of affärssystem and digitalization.