Strategic Process Manager in Pre-Travel

2 days ago


Solna Municipality, Sweden SAS Cargo Group AS Full time
About the Job Description

This role requires a highly motivated and experienced professional to develop and implement process improvements that drive operational excellence in our Customer Service department.

The ideal candidate will have a strong background in process improvement, change management, and data analysis. They will possess excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

Responsibilities:

  • Develop and implement process improvements that drive operational excellence
  • Collaborate with cross-functional teams to achieve business objectives
  • Analyze data and metrics to measure process performance
  • Prioritize process improvements based on business needs

Requirements:

  • Bachelor's degree or equivalent education in a relevant field
  • Experience in process improvement and change management
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills


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