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Service Provider Operations Specialist
2 months ago
We are seeking a highly skilled Service Provider Operations Developer to join our team at IKEA Supply Services Sweden AB. As a key member of our Supply Chain Operations team, you will play a crucial role in developing and implementing transportation solutions that meet the needs of our customers.
Key Responsibilities- Transportation Performance Management: Secure service provider operational performance in all aspects, ensuring optimal usage of agreed/available transport capacity vs planned/needed capacity.
- Collaboration and Communication: Collaborate with service providers and internal supply chain stakeholders to secure optimal solutions at lowest total cost, actively working with forecast analysis to secure capacity for peaks, volume fluctuations, etc.
- Business Development Support: Support Business Developer with Tender/other procurement activities' preparation and qualitative implementation that create preconditions for performance.
- Knowledge Sharing: Develop and share needed Transportation industry knowledge with all relevant stakeholders.
- Contract Management: Monitor and secure execution of signed contracts vs. agreed terms & conditions, performing compliance/spot checks at service providers to verify compliance with given parameters, such as quality of equipment, safety, and security.
- Crisis Management: Secure capacity in unforeseen situations that appear in a fast-moving environment, including procurement out of tender.
- Education and Experience: University degree in Logistics, Economics, Business Administration, or at least 3 years of relevant working experience.
- Industry Knowledge: Good knowledge of the transport industry, including market-specific transport safety, security, and quality standards.
- Supply Chain Understanding: Understanding how Supply Chain, transport planning, and different setups work.
- Cost Management: Good knowledge of Transport production costs and the main dependencies.
- Analytical and Negotiation Skills: Analytical skills, ability to build and evaluate fact-based business cases, as well as good negotiation skills and a master in constructive communication.
- Computer Skills: Advanced computer skills and proficiency in Microsoft Office applications.
- Language Skills: Fluency in English, both written and spoken.
We are a global organization in IKEA Supply, with 1000 amazing and passionate colleagues sitting in 20 locations around the world. We make sure that our customers can buy the IKEA products they desire and love. Together with our partners, we develop and deliver excellent transport and logistic solutions that are simple, affordable, and sustainable.
