Technical Support Specialist

5 days ago


Gothenburg, Västra Götaland, Sweden TN Sweden Full time

The future of transportation is at our fingertips. We are seeking a highly skilled Technical Support Engineer to join our team in Sweden, working on sustainable transport solutions for the Volvo Group.

Company Overview

As a leading provider of innovative transport solutions, we empower over 100,000 people across the globe to shape the future landscape of efficient, safe and sustainable transport solutions. Our mission creates countless career opportunities for talents with sharp minds and passion across our leading brands and entities.

Job Description

We are looking for a talented Technical Support Engineer to resolve technical problems for our Autonomous Transport System (ATS). This role requires strong communication skills to maintain a clear line of communication with customers, ensuring timely and effective assistance for their technical issues. The primary responsibility includes resolving technical problems reported via email, phone, and case handling system, while collaborating with the Operations Manager to keep product updates current and effective.

Key Responsibilities:
  • Resolve technical problems for the ATS
  • Maintain clear communication with customers
  • Collaborate with the Operations Manager to update product information

As a member of our team, you will contribute to the overall success and reliability of our products and services. We believe in empowering individuals to bring their full authentic self to work, fostering an inclusive environment where everyone feels valued and respected.

Required Skills and Qualifications

To be successful in this role, you will need prior broad experience in a relevant field such as aftermarket or automotive industry. Previous experience with Volvo Trucks and/or Volvo Construction Equipment is considered a merit. You must have excellent teamwork skills and be able to collaborate effectively in a multicultural company environment.

Our ideal candidate is a team player who can contribute to a great teamwork spirit. If you are passionate about sustainable transport solutions and have a natural ability to collaborate with diverse teams, we encourage you to apply.



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