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Technical Account Director
2 days ago
At Amazon, we're committed to delivering the best results for our customers. As a Senior Technical Account Manager, you will have the opportunity to work with cutting-edge technology, collaborate with talented individuals, and drive projects that improve support-related processes and our customers' technical support experience.
Responsibilities
Some key responsibilities include:
- Working directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.
- Writing tutorials, how-to videos, and other technical articles for the customer community.
- Providing feedback to internal AISPL teams on how to improve our services.
- Assisting in Design/Architecture of AWS and Hybrid cloud solutions.
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