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Senior Account Manager

1 month ago

Gothenburg, Västra Götaland, Sweden HARMAN International Full time

A Career at HARMAN


As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity, and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference, and be proud of the work you do every day.

Job Summary

We are seeking a highly skilled Senior Account Manager to join our team at HARMAN International. As a Senior Account Manager, you will be responsible for driving commercial success and customer satisfaction for ongoing HARMAN programs. You will work closely with customers to ensure adherence to their expectations and maintain and grow existing business with healthy commercials.

Key Responsibilities

  • Capture and propagate the commercial voice of customer for ongoing programs
  • Manage commercial agreements and drive customer negotiation for awarded business
  • Closely track customer satisfaction at all levels and drive course corrections when required
  • Drive to achieve commercial targets for your customer programs
  • Receive customer change requests and lead them through internal approval processes
  • Drive continuity of awarded business through program extensions and follow-on programs

Requirements

  • Bachelor's Degree in Engineering or Business Management
  • 5+ years of related sales experience with at least 2 years in Automotive
  • Thorough understanding of Automotive OEM's organization and processes
  • Thorough understanding of P&L statements, business cases, and quotes/contracts with automotive OEMs
  • Basic technical understanding of Automotive HW and SW systems

Preferred Qualifications

  • Master's degree in Engineering or Business Management
  • Experience working with applicable customer/OEM
  • Work experience at Tier 1 supplier of products such as audio, infotainment, connectivity, and ADAS

HARMAN is an Equal Opportunity Employer

We are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.