First Line Technical Support Agent

Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our Second Line Support team. As a key member of the team, you will be responsible for providing technical support to TradeDoubler's markets across Europe.Your primary focus will be on resolving complex technical issues via email, collaborating with our First Line Support...

International Customer Advocate RoleWe're seeking a skilled Technical Support Professional to join our team as an International Customer Advocate.Key responsibilities include:Providing first-line technical support to all international customers.Utilizing troubleshooting expertise to resolve customer issues.Reporting defects and escalating complex issues to...

Welcome to Quinyx, where we're dedicated to creating a positive work environment and helping employees succeed.About Our CompanyWe're a global organization with 30 nationalities working together, sharing knowledge, and supporting each other.We offer flexible hours, enhanced vacation allowance, gym membership contribution, and fun social events like our ugly...

Job DescriptionWe are looking for a proactive and self-motivated individual to join our Second Line Support team at TradeDoubler SE. As a key member of this team, you will play a crucial role in providing support to our markets across Europe.You will work collaboratively with our First Line Support team to resolve support issues via email and ensure that...

Our team plays a vital role in bridging the gap between customers and engineering teams. We drive high-priority engagements by ensuring customer success.About the PositionYou will be responsible for managing requests from customer teams to ensure they derive maximum value from our products. This involves leading workstreams to support groups of users in...

At Yabie AB, we are transforming the Payment industry landscape. Our mission is to empower merchants to thrive by delivering a modern Point-of-Sale (POS) system that enables them to focus on their business rather than technology.We are seeking an experienced Support Agent to join our Operations team and contribute to strengthening our support function. As a...

Unlock the Secret to Happy Employees Creating a Happy BusinessAbout UsWe're an innovative, agile, and continuously growing modern tech company on a mission to improve work lives worldwide.We provide workforce management solutions that make scheduling and time reporting smoother for millions of users globally.What We ValueWe prioritize passion, quality,...

The RoleThis Technical Support Specialist position plays a critical role in ensuring seamless collaboration between developers and our in-house team. The ideal candidate will have good experience in mobile app development and hands-on experience with monitoring tools.ResponsibilitiesManage third-line support requests.Enhance developer documentation.Create...

Do you thrive in fast-paced environments and enjoy navigating complex situations? We're looking for a skilled Process & Escalation Associate to join our Customer Experience Operations team at Voi Technology AB.In this role, you will be responsible for:Providing expert support to customer support agents to ensure timely ticket resolutionCoordinating with...

As a Technical Support Professional, you'll be responsible for delivering exceptional support to our international customers.This role involves:Providing first-line technical support via phone and email.Resolving technical issues and reporting defects.Developing strong relationships with internal departments.Supporting other teams with product and...

About UsBrainlab, a pioneer in medical technology, is driven by its creative and talented team. Founded in Munich, Germany in 1989, we develop and manufacture software-driven solutions that empower improved patient treatments.Our success hinges on the dedication of over 2400 individuals from 25 global locations who embody our core values: curious, authentic,...

We are seeking an Enterprise Networking Engineer to join our team at Ubiquiti Inc. This individual will be responsible for providing technical support to new enterprise customers, working closely with our QA, strategy, and engineering teams to drive product improvement.Main ResponsibilitiesSupport our product lines via phone, web chat, and email.Resolving...

Responsibilities and RequirementsIn this role, you will be responsible for creating, running, and optimizing SQL queries against a live database. You will also collaborate with our Tech Hub and Product team to prioritize and escalate issues and develop custom reports for clients using SQL queries.Your excellent analytical skills and ability to communicate...

As a Customer Service Agent, you will be the first point of contact for GANT's customers in Central Europe markets. You will provide exceptional customer service, responding to queries and resolving issues in a timely manner. The ideal candidate should have excellent communication skills, fluency in German language, and experience in customer-facing roles or...

Role OverviewAt Applied Intuition Inc., we are seeking a skilled Technical Collaboration Specialist to act as the glue between our customers and engineering teams. This individual will be responsible for customer success, driving impact with high-priority customer engagements, and fostering strong relationships with key stakeholders.About the PositionWe are...

We are a pioneering force in shaping the future of work. Our innovative solutions aim to simplify scheduling and time management for millions worldwide.About UsAt Quinyx, we prioritize passion, innovation, trust, and collaboration. This role offers a unique opportunity to contribute to our growth, share your expertise, and drive results.We foster an...

The role of a Desktop Support Engineer at TN Sweden involves providing technical assistance to users, resolving hardware and software issues, and ensuring the smooth operation of IT systems. Key responsibilities include troubleshooting technical problems, providing hands-on support for various hardware, performing network troubleshooting, managing asset...

About SolplanetSolplanet is a leading provider of renewable energy solutions, offering solar inverters, batteries, EV chargers, heat pumps, and energy management solutions. With over 15 years of experience in R&D and manufacturing, we have established ourselves as a trusted partner for global brands.Job ResponsibilitiesAs a Technical Support Engineer, your...

Drive Impact with Every TicketWe're seeking a talented Technical Support Specialist to join our team at Doconomy, a pioneer in impact technology. As part of our global operations, you'll play a critical role in delivering exceptional technical support to our colleagues worldwide.About the Role:You will provide prompt and professional technical assistance to...

ResponsibilitiesProvide live reports on performance, sentiment, and player safety.Assist a team of agents and clear obstacles to excellent support.Resolve escalated issues within customer support and community.Work with CS, QA, and the game team to create customer-facing tutorials and walkthroughs.Stay in lock-step with the community team for consistent...