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TradeDoubler Support Team Member
5 days ago
In this role, you will be responsible for creating, running, and optimizing SQL queries against a live database. You will also collaborate with our Tech Hub and Product team to prioritize and escalate issues and develop custom reports for clients using SQL queries.
Your excellent analytical skills and ability to communicate complex ideas simply will enable you to effectively analyze and resolve complex system issues. You will also have the opportunity to participate in ongoing projects aimed at improving and streamlining support work from First Line Support to Third Line Support.
Professional Skills:
- Strong SQL knowledge.
- Excellent problem-solving skills for system issues.
- Good understanding of HTML, XML, XSL, API, JSON, CSV.
- Familiarity with a programming language such as Java, JavaScript, or PHP is beneficial.
- Basic understanding of affiliate marketing and related features/products.
- Experience working in client support.
- Knowledge of primary networking protocols.
- Familiarity with Oracle, JIRA, GitHub, Grafana, Postman, and CLI Tools (e.g., git, linux/shell) is a plus.
- Excellent written and verbal communication skills in English.
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Support Team Engineer
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