Service Delivery Specialist

5 days ago


Västerås, Västmanland, Sweden Hitachi Energy Sweden AB Full time
About the Role

This position at our Västerås unit is for a Service Delivery Specialist - Power Quality to join our international team at the Global Center of Competence for Power Quality Service. As part of a high-performing team, you will collaborate with colleagues across the organization.

Key Responsibilities
  • Manage multiple ongoing Warranty and Service projects for Power Quality portfolio as the main point of contact for customers, internal and external.
  • Handle a wide range of tasks, including fault investigations, site activity coordination, and customer relationship management.
  • Collaborate with engineering teams, suppliers, and customers to manage and resolve quality issues assigned to your projects.
  • Manage operational and financial reporting while driving continuous improvements to enhance efficiency and quality.
  • Work globally with regional and local units to support customers worldwide.


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