Service Delivery Manager

3 days ago


Västerås, Västmanland, Sweden Hitachi Energy, Västerås Full time

**After Sales Operations Coordinator - Apply Now**

We are seeking a highly organized and detail-oriented individual to join our After Sales Operations team as an After Sales Operations Coordinator. In this role, you will be responsible for reviewing and approving quotations and responses to customers, ensuring that they meet our high standards of quality and service.

**Key Responsibilities:**

  • Reviewing and approving quotations and responses to customers, ensuring that they meet our established routines and guidelines.
  • Collaborating with related departments to investigate ambiguities during the process, order booking, and ensure customer orders are delivered.
  • Providing exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.

**Requirements:**

  • A relevant degree and experience in sales, marketing, or production.
  • Knowledge of after-sales quotation and order processes, as well as an understanding of electric power plants.
  • Experience with tools like SAP Reiwa, Powershop, Pricing Configurator, SFDC, or any relevant configure-quotation-pricing tools.
  • Excellent problem-solving skills and ability to think independently.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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