
Senior Quality Manager
6 days ago
We understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, Alstom offers its diverse customers the broadest portfolio in the industry.
Your future role
As Site Quality Director, you will manage the Site Quality Teams to ensure deliveries from the site are at the right quality level. You will cascade and implement site objectives within the Quality organization and implement quality policy and tools at the site level.
We'll look to you for:
- Developing a quality action plan that promotes a culture of quality and ensures consistency of QCD objectives and contractual/regulatory obligations applicable to projects.
- Driving continuous improvement plans to analyze and reduce CONQ, NCR, safety issues, and demerit.
- Ensuring quality is embedded in operations by deploying quality policy within the management committee of the site.
- Responsible for quality and safety assessment of products and services delivered according to contractual quality requirements.
- Increasing customer satisfaction through periodic meetings, customer surveys, and product delivery controls.
- Managing and escalating top issues impacting safety and customer.
- Ensuring development for quality gate reviews are done on time.
- Leading, managing, and developing quality teams using quality school, expertise, and APSYS.
- Deploying standard tools and indicators and contributing to their improvement.
- Ensuring process governance, risk, and opportunity management with site interested parties.
- Evaluating quality performance in each process through internal audits.
- Updating quality reference documents using REX process.
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