Quality Excellence Manager

6 days ago


Västerås, Västmanland, Sweden Hitachi Vantara Corporation Full time

Overview

Hitachi Energy is a pioneering company in the field of enterprise software solutions. Our software enables customers to optimize their operations and reduce costs. As a leading provider of innovative solutions, we prioritize quality and customer satisfaction.

The Role

We are seeking an experienced professional to lead our Quality & Continuous Improvement function within our software team. As a Quality Excellence Manager, you will be responsible for developing and implementing a quality and CI strategy aligned with business needs and directives.

Responsibilities

  • Develop and implement a quality and CI strategy aligned with business needs and directives.
  • Promote customer advocacy by ensuring the Voice of Customer is represented throughout the value chain.
  • Manage the Global Quality Management System and coordinate continuous improvement of business processes.
  • Maintain and secure required certifications in all units within the GPG scope.
  • Establish process performance indicators and ensure effective internal controls are in place.
  • Analyze process performance indicators continuously and address deviations to closure.
  • Resolve high-profile customer non-conformities and protect customer trust.
  • Act as a Role Model and Change Agent for Quality Culture behavior and influence senior managers and peers.

Your Qualifications

  • You hold a master's degree in software engineering or a similar analytical field with extensive experience in developing industry-grade software.
  • Prior experience managing a global Quality Management System and leading a software organization through certification.
  • Certification in related disciplines such as Lean, Six Sigma, CMMI, quality auditing.
  • Proficient with Microsoft Office, specifically MS Word, Excel, and PowerPoint.
  • Demonstrated skills in running improvement events.
  • Strong leadership and communication skills at all levels.
  • Accustomed to prioritizing safety, integrity, and quality.

Our Benefits

  • A comprehensive benefits package including health care and wellness allowance.
  • Flexible working time and opportunities for career growth and development.
  • Mentorship and training support to help you succeed in your role.
  • A diverse company culture that values innovation and teamwork.
  • Supplementary compensation for parental leave.
  • Employee Benefit Portal with thousands of discounts and perks.


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