
Enterprise Quality Strategist
6 days ago
Description
As a member of our Enterprise Quality team, you will play a key role in driving quality excellence across the organization. You will develop and implement a quality and CI strategy aligned with business needs and directives, promoting customer advocacy and ensuring the Voice of Customer is represented throughout the value chain.
Responsibilities
- Develop and implement a quality and CI strategy aligned with business needs and directives.
- Promote customer advocacy by ensuring the Voice of Customer is represented throughout the value chain.
- Manage the Global Quality Management System and coordinate continuous improvement of business processes.
- Maintain and secure required certifications in all units within the GPG scope.
- Establish process performance indicators and ensure effective internal controls are in place.
- Analyze process performance indicators continuously and address deviations to closure.
- Resolve high-profile customer non-conformities and protect customer trust.
- Act as a Role Model and Change Agent for Quality Culture behavior and influence senior managers and peers.
Your Skills and Qualifications
- You hold a master's degree in software engineering or a similar analytical field with extensive experience in developing industry-grade software.
- Prior experience managing a global Quality Management System and leading a software organization through certification.
- Certification in related disciplines such as Lean, Six Sigma, CMMI, quality auditing.
- Proficient with Microsoft Office, specifically MS Word, Excel, and PowerPoint.
- Demonstrated skills in running improvement events.
- Strong leadership and communication skills at all levels.
- Accustomed to prioritizing safety, integrity, and quality.
Our Company Culture
- We offer flexible working practices to optimize personal and business performance while creating an environment for employee growth and development.
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