![Doconomy](https://media.trabajo.org/img/noimg.jpg)
Service Desk IT Specialist
6 hours ago
Doconomy is a market leader in impact technology, dedicated to driving global climate action by equipping banks with innovative financial tools. Our ecosystem of tools combines expertise in behavioral science to design financial services that make it simple and enjoyable to save and invest money, while reducing environmental impact.
Your Role
We are looking for an enthusiastic and proactive IT Service Desk Specialist to join our IT team in Stockholm. As the first point of contact for colleagues seeking technical assistance, you will play a key role in troubleshooting, diagnosing, and resolving IT issues. Your focus will be on minimizing disruptions to our work while delivering outstanding support with a friendly and professional approach.
Key Responsibilities
- Provide timely and professional technical support to colleagues across the organization via phone, email, and ticketing system.
- Troubleshoot and resolve hardware, software, and network-related issues.
- Document, track, and prioritize support requests using the ticketing system.
- Resolve incidents and requests efficiently, meeting service level agreements (SLAs).
- Install, configure, and maintain hardware and software; Laptops, conference systems, printers, and peripherals.
- On- and Offboarding, ensuring colleagues have the necessary access and equipment.
- Maintenance and support of IT systems and infrastructure.
- Collaborate with other teams to improve IT processes and great user experience.
- Proven experience in an IT support or service desk role.
- Strong knowledge of IT systems, hardware, software, and network technologies.
- Experience with ticketing systems, including Jira.
- Experience supporting MacOS and managing devices through Apple Business Manager and Kandji.
- Proficiency with Google Workspace administration.
- Basic understanding of IT security principles and practices.
- Excellent communication and service skills, with a problem-solving attitude.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong attention to detail and organizational skills.
-
Stockholm, Stockholm, Sweden TN Sweden Full timeKompetensförvärv och UtvecklingVi söker en expert som har erfarenhet från servicedesk eller supportarbete. Du bör ha god kommunikationsförmåga på svenska och engelska och kunna förklara tekniska lösningar på ett pedagogiskt sätt.En viktig del av uppdraget är analytisk problemlösningsförmåga och servicetänk. Som Service Desk-specialist kommer...
-
Stockholm, Stockholm, Sweden TN Sweden Full timeSenior Service Desk Lead till Clear Channel, Stockholm - en unik möjlighet!Vi söker nu efter en skicklig Systemansvarig som vill vara med och forma vår tekniska vision framåt! Som Senior Service Desk Lead kommer du att arbeta nära våra svenska medarbetare för att säkerställa smidig IT-support över landsgränserna.Rollen innebär ett stort ansvar...
-
Stockholm, Stockholm, Sweden DLL - Financial Solutions Partner - Part of Rabobank Full timeRole OverviewThe Customer Service Desk Manager Nordics is a strategic role that oversees a team of 16 members across Norway, Sweden, and Denmark. This position plays a crucial part in ensuring the Customer Service Desk delivers exceptional service. Key responsibilities include setting and executing strategy, driving process improvements, and fostering a...
-
Technical Service Desk Professional
6 hours ago
Stockholm, Stockholm, Sweden Doconomy DO Full timeDoconomy is a market leader in impact technology, dedicated to driving global climate action by equipping banks with innovative financial tools. We are seeking an experienced Technical Service Desk Professional to join our IT team in Stockholm.In this role, you will be responsible for providing technical support to colleagues across the organization,...
-
IT Specialist med Fokus på Proaktivt Stöd
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJobbeskrivning:Vår Resa mot en Modern Service DeskVår IT-support utvecklas till nästa nivå. Vi söker nu en engagerad specialist som vill vara med på vår resa.Vi transformerar vår Helpdesk till en modern Service Desk med fokus på proaktivt IT- och systemstöd. Som Service Desk-specialist blir du en nyckelspelare i denna förändring och får...
-
IT Service Management Specialist
2 days ago
Stockholm, Stockholm, Sweden Cognizant Full timeRequired Skills and QualificationsDetailed knowledge of Service Desk processes and ITIL standardsExperience with ServiceNow implementation and knowledge in ServiceNow OrchestrationGood communication, presentation, and client handling skillsPreferred skills include understanding of Configuration Management as it relates to ITIL, Web Services Integration...
-
Physical Power Desk Director
2 days ago
Stockholm, Stockholm, Sweden Stegra Full timeResponsibilitiesIn this role as our Physical Power Desk Director, you will oversee the development of Stegra's ancillary services portfolio, ensuring compliance with regulatory requirements. You will also ensure that all trading operations are carried out in accordance with regulatory frameworks, while driving the profitability of Stegra's energy portfolio.
-
Service Desk Specialist
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeTN Sweden is a multi-lingual recruitment company based in Copenhagen and Sliema, specializing in recruiting Scandinavians, Dutch, German, and Finnish candidates for positions across Europe. We are seeking a highly motivated individual to join our team as a customer service representative in Stockholm.About the JobThis is an exciting opportunity to work with...
-
Front Desk Liaison
6 hours ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAt At Six, we are committed to delivering exceptional customer service and ensuring a memorable experience for our guests.The Front Office Ambassador is responsible for the smooth operation of the front desk, managing guest requests, and providing support to the team.Key responsibilities include:Managing check-in and check-out proceduresResponding to guest...
-
Service Delivery Manager for the Nordics
2 days ago
Stockholm, Stockholm, Sweden DLL - Financial Solutions Partner - Part of Rabobank Full timeAbout the RoleWe are seeking an experienced Operations Management professional to join our team as the Service Delivery Manager for the Nordics. In this role, you will be responsible for overseeing a team of 16 members across Norway, Sweden, and Denmark. Your key responsibilities will include setting and executing strategy, driving process improvements, and...
-
IT Specialist in IT Support
5 days ago
Stockholm, Stockholm, Sweden Compass Group Sverige Full timeOm RollenI takt med verksamhetens digitala utveckling transformerar vi vår IT Helpdesk till en modern Service Desk. Vi söker nu en tekniskt skicklig specialist som vill vara med på vår spännande resa.Vi erbjuder en nyckelroll i ett spännande utvecklingsarbete, där du kommer att rapportera till Head of Unit Support & IT Operations.Hantera och lösa...
-
Nordics Customer Service Team Lead
2 days ago
Stockholm, Stockholm, Sweden DLL - Financial Solutions Partner - Part of Rabobank Full timeJob DescriptionThis role requires a seasoned leader who can drive strategic initiatives and foster a culture of excellence within the Customer Service Desk. As the Nordics Customer Service Team Lead, you will oversee a team of 16 members and be responsible for setting and executing strategy, driving process improvements, and coaching team members.Day-to-Day...
-
Hospitality Service Director
6 hours ago
Stockholm, Stockholm, Sweden Sheraton Stockholm Hotel Full timeThe Sheraton Stockholm Hotel is a landmark hotel in the heart of Stockholm, offering a unique blend of rich history and modern luxury. As a Front Office Manager, you will play a vital role in delivering exceptional customer service and creating memorable guest experiences.Responsibilities:Lead the front desk team, ensuring seamless operations and excellent...
-
Hotel At Six Service Ambassador
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeKey ResponsibilitiesDeliver exceptional guest experiences through personalized serviceManage front desk operations, including check-in and check-out proceduresRespond to guest inquiries and resolve issues promptly
-
Ledare för Teknik och Support inom TN Sweden
5 hours ago
Stockholm, Stockholm, Sweden TN Sweden Full timeSenior Service Desk Lead - en unik möjlighet att utvecklas i en snabbt växande organisation!I rollen som Senior Service Desk Lead kommer du att arbeta nära våra svenska medarbetare för att säkerställa smidig IT-support över landsgränserna.Detta innebär ett stort ansvar för hantering av IT-inköp, budgetar och leverantörsrelationer. Du kommer...
-
IT-Specialist för Ledande Utemarknadsföretag
5 days ago
Stockholm, Stockholm, Sweden Ants - Tech Recruiters Full timeOm oss">Vi är en global organisation med kontor över hela världen. I Skandinavien har vi cirka 220 medarbetare, varav 120 arbetar på vårt Stockholmskontor på Birger Jarlsgatan.Här på Clear Channel Sverige strävar vi efter att revolutionera medielandskapet genom datadriven innovation och robust infrastruktur. Teknologi är kärnan i vår verksamhet,...
-
Enterprise IT Service Desk
2 days ago
Stockholm, Stockholm, Sweden BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY Full timeRole DescriptionBRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY is seeking a highly skilled Desktop and Network Support Dispatch to join our team. In this role, you will be responsible for providing technical assistance to our clients by installing, troubleshooting, and fixing desktops, printers, laptops, and other computer peripherals.The ideal...
-
IT-chef
1 day ago
Stockholm, Stockholm, Sweden TN Sweden Full timeOm du söker en utmanande karriär inom teknik är detta jobbet för dig!Senior Service Desk Lead till Clear ChannelVi på Clear Channel Sverige söker nu en Senior Service Desk Lead som kan leda vårt team av IT-specialister. Du kommer att vara ansvarig för vår dagliga IT-drift och arbeta tätt samman med våra tekniker för att säkerställa att våra...
-
Helpdesk IT Professional
6 hours ago
Stockholm, Stockholm, Sweden Doconomy Full timeAbout Our TeamWe are a diverse team of passionate individuals working together to drive global climate action. Our team includes former bankers, engineers, developers, designers, brand strategists, ESG experts, behavioral science experts, and thought leaders in innovative business and service design. We bring expertise from some of the world's largest...
-
Digital Process Innovator
2 days ago
Stockholm, Stockholm, Sweden Cognizant Full timeAbout the RoleWe are looking for a highly skilled ServiceNow Specialist with extensive knowledge in modules primarily HRSD, ITSM, and Service Portal. The ideal candidate will have hands-on experience in analyzing, designing, developing/writing, and managing ServiceNow applications, with recent implementation experience in the HRSD module.The role involves...