Electrosurgical Device Support Expert

7 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time
About This Role
As a Service Engineer at TN Sweden, you will be responsible for various critical tasks that ensure the smooth operation of our service department and the satisfaction of our customers.

Key Responsibilities:
  • Managing Service Operations - oversee daily activities, including setting up and managing the service department.
  • Developing Commercial Strategies - drive all commercial activities in the service business area, preparing plans, and ensuring successful execution.
  • Providing Field Support - provide proactive maintenance, technical assistance, and repair services to our customers.
  • Maintaining Internal Expertise - stay up-to-date on new technology and products, serving as a subject matter expert within the organization.
  • Collaborating with Sales - work closely with sales professionals to drive growth and success.
  • Representing the Company - represent TN Sweden at industry events and conferences.


Your Key Qualifications
To succeed in this role, you should have:
  • A formal engineering degree or extensive experience as a technician in the MedTech field.
  • Multiple years of experience in medical device service, preferably with electrosurgical devices and endoscopy equipment.
  • Confidence in training and educating customers on products and methods.
  • Clear communication skills, both written and verbal.
  • Fluency in English, especially in technical terminology.
  • Willingness to travel up to 50% of the time.
  • Proficiency in MS Office.
  • A valid driver's license (class B).


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