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Electrosurgical Device Support Expert
7 hours ago
As a Service Engineer at TN Sweden, you will be responsible for various critical tasks that ensure the smooth operation of our service department and the satisfaction of our customers.
Key Responsibilities:
- Managing Service Operations - oversee daily activities, including setting up and managing the service department.
- Developing Commercial Strategies - drive all commercial activities in the service business area, preparing plans, and ensuring successful execution.
- Providing Field Support - provide proactive maintenance, technical assistance, and repair services to our customers.
- Maintaining Internal Expertise - stay up-to-date on new technology and products, serving as a subject matter expert within the organization.
- Collaborating with Sales - work closely with sales professionals to drive growth and success.
- Representing the Company - represent TN Sweden at industry events and conferences.
Your Key Qualifications
To succeed in this role, you should have:
- A formal engineering degree or extensive experience as a technician in the MedTech field.
- Multiple years of experience in medical device service, preferably with electrosurgical devices and endoscopy equipment.
- Confidence in training and educating customers on products and methods.
- Clear communication skills, both written and verbal.
- Fluency in English, especially in technical terminology.
- Willingness to travel up to 50% of the time.
- Proficiency in MS Office.
- A valid driver's license (class B).
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