Application Support Expert
5 hours ago
We are seeking a highly skilled IT Application Specialist to join our dynamic team in Stockholm or Gävle. As a key member of our IT team, you will play a vital role in shaping the future of digital transformation.
About Us:JACOBS DOUWE EGBERTS is a leading provider of innovative technology solutions, specializing in Intelligent Automation, Microsoft O365 (including Power Platforms and Power BI), UIPath, and SAP. Our team is dedicated to delivering seamless digital experiences and empowering organizations to thrive in the digital age.
Key Responsibilities:- Provide expert IT support services for end users, ensuring timely issue resolution and optimal system performance.
- Spearhead digitalization initiatives, leveraging cutting-edge technologies to drive efficiency and streamline processes.
- Work closely with cross-functional teams to deliver high-quality projects and change initiatives.
- Develop and maintain local application register and technical documentation.
- Manage hardware and software resources, ensuring effective allocation and maintenance.
- Collaborate with global information systems team to ensure compliance with internal policies, industry standards, and legal regulations.
- Travel regularly to Stockholm, Gävle, and other offices in Scandinavia.
- Bachelor's degree in Information Technology, Computer Science, or related field.
- 2-4 years of experience in IT support, application support, system administration, or a similar role.
- Preferred experience in Intelligent Automation, Microsoft O365 (Power Platforms, Power BI), UIPath, and SAP.
- Strong customer orientation and excellent support skills.
- Excellent communication and interpersonal skills.
- Fluent in English and Swedish.
- Strategic mindset with a passion for driving technological innovation.
We offer a dynamic and inclusive work environment, exciting opportunities for professional growth, and the chance to make a meaningful impact on businesses and communities through technology.
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