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Technical Service Specialist
6 hours ago
As a leading provider of innovative medical solutions, TN Sweden is committed to delivering exceptional service and support to our customers. Our team is dedicated to helping healthcare professionals achieve their goals with confidence.
Job Description
We are seeking a highly skilled Service Engineer to join our dynamic team. In this role, you will be responsible for the following key areas:
- Service Department Management
- Commercial Activities - driving all business in the service area, preparing plans, and ensuring successful execution.
- Field Technical Support - providing proactive maintenance, technical assistance, and repair services.
- Internal Expertise - staying up-to-date on new technology and products, serving as a subject matter expert within the organization.
- Sales Team Support - collaborating closely with sales professionals to drive growth and success.
- Independence - handling all aspects of the role with minimal supervision.
- Representation - representing TN Sweden at industry events and conferences.
Required Skills and Qualifications
To succeed in this position, you must possess the following qualifications:
- A formal engineering degree or extensive experience as a technician in the MedTech field.
- Multiple years of experience in medical device service, preferably with electrosurgical devices and endoscopy equipment.
- Confidence in training and educating customers on products and methods.
- Clear communication skills, both written and verbal.
- Fluency in English, especially in technical terminology.
- Willingness to travel up to 50% of the time.
- Proficiency in MS Office.
- A valid driver's license (class B).
Benefits
As a valued member of our team, you can expect the following benefits:
- A chance to be part of a growing company with a dynamic work environment.
- An opportunity to contribute to the establishment of our brand presence in the Swedish market.
- A structured introduction program with comprehensive technical training.
- A solid backup organization from Erbe GmbH's technical service department.
- A chance to grow within our organization as we continue to expand.
- A secure working environment in a modern company.
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