
Platform Onboarding Expert
2 days ago
Join the Stockfiller Team and Revolutionize the Food Industry
\At Stockfiller, we are dedicated to transforming the food industry by connecting suppliers, grocery chains, independent outlets, wholesalers, and transportation companies in a seamless and efficient food ecosystem. Our eB2B platform streamlines logistics, reduces costs, and increases transparency throughout the supply chain.
Our commitment to sustainability and social impact is reflected in our partnership programs and innovative solutions, such as Leap Delivery, which helps reduce carbon emissions.
\Technical Customer Success Manager Role
\This pivotal role ensures customers achieve optimal results from our platform. As the Technical Customer Success Manager, you will serve as the bridge between our customers and technical teams, overseeing smooth integrations, troubleshooting technical issues, and optimizing workflows.
\Responsibilities and Requirements
\The successful candidate will have:
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- Experience working with customers to onboard them efficiently and understand their needs.\
- Technical expertise, including experience with integrations, APIs, or SaaS platforms.\
- Excellent communication skills to explain technical concepts to both technical and non-technical stakeholders.\
- Customer-centric approach, with a passion for delivering top-tier experiences and solving challenges proactively.\
- Collaboration skills to work effectively across departments.\
- Analytical and detail-oriented mindset to troubleshoot technical issues and optimize processes.\
- Completed bachelor's degree or higher.\
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Desirable Skills
\Experience with customer adoption tools, API integrations, SQL, cloud platforms, and B2B SaaS platforms will be an added advantage.
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