
Financial Planning Expert
17 hours ago
About Us
Planacy AB is a fast-growing SaaS company specializing in data-driven financial planning and analytics. Our platform helps businesses simplify and streamline their financial processes, enabling them to become more successful.
We have established ourselves as Nordic's leading solution for budgeting, forecasting, and planning. With nearly 200 customers, including industry leaders, we have already demonstrated the value of our product. Now, it's time to scale even further.
Ambitious Goals
We are looking for a skilled Customer Success Manager to join our highly motivated team. As a key member, you will work closely with financial planning experts and technical specialists to ensure that our customers maximize the value of our platform.
Your role will include:
- Relationship Management – Act as the trusted advisor for CFOs, Business Controllers, and Finance Teams.
- Customer Retention & Growth – Identify upsell and expansion opportunities to help customers get even more value from Planacy.
- Customer Onboarding & Training – Guide new customers through implementation and ensure they quickly see value in the platform.
- Process Optimization – Help customers design optimal budgeting and forecasting workflows.
- Customer Insights & Feedback – Gather customer feedback to improve our product and enhance user experience.
What We Offer
At Planacy, every team member plays a key role in shaping our success. We celebrate wins together and offer a collaborative and social work environment in central Stockholm. Opportunities for growth and development as we scale across Europe make this a dream job for many professionals.
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