Regional Scheduling Manager, North America

9 hours ago


Stockholm, Stockholm, Sweden Wolt Full time

Company Overview

We are Wolt, a leading food delivery company that connects consumers with their favorite restaurants. Our goal is to make food delivery faster, more reliable, and more enjoyable.

Job Description

We are seeking an experienced Regional Scheduling Manager to lead our Workforce Management team. As a key member of our global scheduling team, you will be responsible for developing and implementing scheduling strategies that drive operational excellence.

In this role, you will refine scheduling practices, develop mid-term forecast models, and generate actionable insights from data. By simplifying processes, driving automation, and fostering continuous improvement, you will optimize scheduling accuracy and enhance service levels.

Your Responsibilities

  1. Develop and implement scheduling strategies that drive operational excellence;
  2. Lead a team of schedulers responsible for managing routines across multiple countries;
  3. Refine scheduling practices to improve accuracy and reduce cycle times;
  4. Develop and maintain forecasting models to ensure accurate coverage and meet SLAs;
  5. Collaborate with internal and external teams to drive process improvement and automation initiatives.

Benefits

  • A competitive salary and bonus structure;
  • A comprehensive benefits package, including health insurance and retirement savings;
  • The opportunity to work with a dynamic and growing company;
  • Ongoing training and development opportunities;
  • A collaborative and supportive work environment.


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