Strategic Client Re-engagement Manager
2 weeks ago
About the Role
The Win Back Manager will play a key role in re-establishing lasting partnerships with blue-chip clients who have previously engaged with our products and services or partnered with our competition. This position requires a deep understanding of blue-chip clients' needs, exceptional relationship-building skills, and a proactive approach to identifying and addressing their specific pain points.
Key Responsibilities
- Proactively reach out to key decision-makers and influencers within blue-chip client organizations to understand their reasons for disengagement or choosing competition.
- Develop and maintain strong, strategic relationships with clients to enhance customer loyalty and satisfaction.
- Conduct regular check-ins to assess client needs and provide tailored solutions.
- Prepare materials to showcase our capabilities, including reports and analyses to be shared with prospect clients.
- Helping to identify the most relevant client targets using business intelligence analyses.
- Collaborate with cross-functional teams and commercial lead to customize products and services to meet the specific requirements of blue-chip clients.
- Identify opportunities to establish long-term partnerships with blue-chip clients, focusing on mutual growth and success.
- Negotiate and finalize partnership agreements, ensuring they align with both parties' strategic objectives.
- Work closely with Sales, Marketing, commercial lead and Product teams to align strategies and address the unique needs of blue-chip clients.
- Collaborate with the Customer Support team to ensure a seamless client experience and timely issue resolution.
- Identify and showcase success stories of re-engaging and rebuilding relationships with blue-chip clients.
- Encourage blue-chip clients to participate in testimonials, case studies, and other advocacy initiatives.
Requirements
- Bachelor's degree in Business, Marketing, or a related field.
- At least 3 Years of experience in account management, sales, or a related role with a focus on blue-chip clients.
- Ideally already working on continuative research (RMS or CPS or brand tracking) for international clients.
- Proven track record of successfully re-engaging and building strong relationships with high-profile clients.
- Exceptional negotiation, communication, and presentation skills.
- Strong analytical skills with the ability to interpret data and trends.
- Ability to work collaboratively in a cross-functional team environment.
Location
This position can be based in any of our main office locations, including Milano, Nuremberg, Breda, Leuven, Warsaw, Copenhagen, Vienna, Prague, Bucharest, Sofia, etc.
About GfK
We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential.
We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.
We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.
-
Client Engagement Partner
2 months ago
Stockholm, Stockholm, Sweden Celonis Full timeAbout the RoleWe are seeking a highly skilled Client Engagement Partner to join our team at Celonis. As a key member of our Value Engineering team, you will play a crucial role in driving business transformation with our most strategic customers.Key ResponsibilitiesDevelop and maintain strong relationships with key stakeholders, including C-level executives,...
-
Client Engagement Manager
1 month ago
Stockholm, Stockholm, Sweden Dow Jones Full timeJob Title: Client Engagement SpecialistJob Summary:The Client Engagement Specialist plays a critical role in managing the renewal aspects of our relationships with key customers. This position is responsible for retaining existing contract revenue within defined buying centers and supporting new sales into these accounts made by the Account Executive. To...
-
Client Engagement Manager
3 weeks ago
Stockholm, Stockholm, Sweden Dow Jones Full timeJob Title: Client Engagement SpecialistJob Summary:The Client Engagement Specialist plays a critical role in managing the renewal aspects of our relationships with key customers. This position is responsible for retaining existing contract revenue within defined buying centers and supporting new sales into these accounts made by the Account Executive. To...
-
Client Engagement Specialist
2 weeks ago
Stockholm, Stockholm, Sweden Dow Jones Full timeJob Title: Client Engagement SpecialistJob Summary:The Client Engagement Specialist plays a critical role in managing the renewal process for a defined set of customers. This involves retaining existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive. To achieve this, the Client...
-
Client Engagement Specialist
2 months ago
Stockholm, Stockholm, Sweden Dow Jones Full timeJob Title: Client Engagement SpecialistJob Summary:The Client Engagement Specialist plays a critical role in managing the renewal process for a defined set of customers. This involves retaining existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive. To achieve this, the Client...
-
Client Engagement Specialist
1 month ago
Stockholm, Stockholm, Sweden DOW JONES Full timeJob SummaryThe Client Engagement Specialist plays a critical role in managing the renewal process for a defined set of customers. This involves retaining existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive. To achieve this, the successful candidate will need to liaise with...
-
Client Engagement Specialist
2 weeks ago
Stockholm, Stockholm, Sweden DOW JONES Full timeJob SummaryThe Client Engagement Specialist plays a critical role in managing the renewal process for a defined set of customers. This involves retaining existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive. To achieve this, the Specialist will need to collaborate with internal...
-
Client Engagement Specialist
4 weeks ago
Stockholm, Stockholm, Sweden DOW JONES Full timeJob SummaryThe Client Engagement Specialist plays a critical role in managing the renewal process for a defined set of customers. This involves retaining existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive. To achieve this, the successful candidate will need to liaise with...
-
Win Back Relationship Manager
4 weeks ago
Stockholm, Stockholm, Sweden GfK Full timeJob Title: Win Back ManagerAbout the Role:The Win Back Manager will play a key role in re-establishing relationships with blue-chip clients who have previously engaged with our products and services or partnered with our competition. This position requires a deep understanding of blue-chip clients' needs, exceptional relationship-building skills, and a...
-
Client Relationship Manager
6 days ago
Stockholm, Stockholm, Sweden Dow Jones Full timeJob Summary:The Client Engagement Specialist role at Dow Jones is a key position that requires a unique blend of business acumen, customer service skills, and strategic thinking. As a Client Engagement Specialist, you will be responsible for managing all renewal aspects of the relationship with a defined set of customers, retaining existing contract revenue,...
-
Strategic Account Manager
1 day ago
Stockholm, Stockholm, Sweden SS&C Technologies Holdings Full timeAbout the RoleSS&C Technologies HoldingsThis position involves overseeing the full sales cycle within a quota-carrying territory that includes strategic banks, law firms, and private equity firms.The Account Executive will engage in daily prospecting, skillfully qualifying and closing new business opportunities with clients. They will challenge existing...
-
Director of Strategic Communications
6 days ago
Stockholm, Stockholm, Sweden Brunswick Group Full timeAbout the RoleBrunswick Group is seeking a seasoned professional to lead our corporate communications efforts in the Nordic region. As a Director, you will be responsible for devising and executing comprehensive communication strategies for our clients, leveraging your expertise in corporate strategy and communications.Key ResponsibilitiesAdvise Corporate...
-
Strategic Consultant in Consumer
4 weeks ago
Stockholm, Stockholm, Sweden PA Consulting Full timeAbout the RoleWe are seeking a highly skilled Strategic Consultant to join our team in Stockholm, Sweden. As a key member of our Strategy & Transformation team, you will work closely with clients across the Consumer & Manufacturing industry to identify opportunities for growth and innovation.Your primary responsibility will be to conduct market research and...
-
Strategic Consultant in Consumer
4 weeks ago
Stockholm, Stockholm, Sweden PA Consulting Full timeAbout the RoleWe are seeking a highly skilled Strategic Consultant to join our team in Stockholm, Sweden. As a key member of our Strategy & Transformation team, you will work closely with clients across the Consumer & Manufacturing industry to identify opportunities for growth and innovation.Your primary responsibility will be to conduct market research and...
-
Digital Client Service Manager
2 weeks ago
Stockholm, Stockholm, Sweden Publicis Groupe Full timeJob Title: Digital Client Service ManagerAt Publicis Media, we're looking for a skilled Digital Client Service Manager to lead and drive all campaign-related duties. As a key member of our team, you'll be responsible for implementing and managing digital activations from start to finish, including planning and buying, developing data-driven recommendations...
-
Strategic Partnerships Manager
4 weeks ago
Stockholm, Stockholm, Sweden Corpay Full timeYour Role What You'll Be Doing Corpay is actively seeking a Strategic Partnerships Manager to enhance our business operations in Sweden. This team collaborates with diverse organizations across multiple sectors to address the distinct challenges associated with international payment processing. Our experts empower partners to develop, integrate, service, and...
-
Strategic Communications Director
2 months ago
Stockholm, Stockholm, Sweden Brunswick Group Full timeAbout the RoleBrunswick Group is seeking a seasoned Director to lead our Stockholm office and drive strategic communications for our clients. As a key member of our team, you will develop and execute comprehensive communication strategies, leveraging your expertise in corporate strategy and communications to deliver exceptional results.Key...
-
Strategic Consultant in Consumer
2 weeks ago
Stockholm, Stockholm, Sweden PA Consulting Full timeJob OverviewPA Consulting is seeking a highly skilled Strategic Consultant in Consumer to join our team. As a key member of our Strategy & Transformation team, you will work closely with clients to identify and explore different strategic choices/options, leveraging technology to drive innovation and competitive advantage.Key Responsibilities:Conduct market...
-
Strategic Partnerships Manager
4 weeks ago
Stockholm, Stockholm, Sweden Corpay Full timePosition Overview Key Responsibilities Corpay is actively seeking a Strategic Partnerships Manager to enhance our business operations in Sweden. This team collaborates with a diverse array of organizations across multiple sectors to address the distinct challenges associated with international payment processing. Our experts empower partners to develop,...
-
Strategic Communications Director
2 weeks ago
Stockholm, Stockholm, Sweden Brunswick Group Full timeOpportunityBrunswick Group is seeking a highly experienced Director to lead teams in devising and executing comprehensive communication strategies for our clients. The ideal candidate possesses a robust understanding of corporate strategy and communications, with a proven ability to cultivate and maintain relationships with high-level clients. You should...