Strategic Client Re-engagement Manager

4 weeks ago


Stockholm, Stockholm, Sweden GfK Full time

About the Role

The Win Back Manager will play a key role in re-establishing lasting partnerships with blue-chip clients who have previously engaged with our products and services or partnered with our competition. This position requires a deep understanding of blue-chip clients' needs, exceptional relationship-building skills, and a proactive approach to identifying and addressing their specific pain points.

Key Responsibilities

  • Proactively reach out to key decision-makers and influencers within blue-chip client organizations to understand their reasons for disengagement or choosing competition.
  • Develop and maintain strong, strategic relationships with clients to enhance customer loyalty and satisfaction.
  • Conduct regular check-ins to assess client needs and provide tailored solutions.
  • Prepare materials to showcase our capabilities, including reports and analyses to be shared with prospect clients.
  • Helping to identify the most relevant client targets using business intelligence analyses.
  • Collaborate with cross-functional teams and commercial lead to customize products and services to meet the specific requirements of blue-chip clients.
  • Identify opportunities to establish long-term partnerships with blue-chip clients, focusing on mutual growth and success.
  • Negotiate and finalize partnership agreements, ensuring they align with both parties' strategic objectives.
  • Work closely with Sales, Marketing, commercial lead and Product teams to align strategies and address the unique needs of blue-chip clients.
  • Collaborate with the Customer Support team to ensure a seamless client experience and timely issue resolution.
  • Identify and showcase success stories of re-engaging and rebuilding relationships with blue-chip clients.
  • Encourage blue-chip clients to participate in testimonials, case studies, and other advocacy initiatives.

Requirements

  • Bachelor's degree in Business, Marketing, or a related field.
  • At least 3 Years of experience in account management, sales, or a related role with a focus on blue-chip clients.
  • Ideally already working on continuative research (RMS or CPS or brand tracking) for international clients.
  • Proven track record of successfully re-engaging and building strong relationships with high-profile clients.
  • Exceptional negotiation, communication, and presentation skills.
  • Strong analytical skills with the ability to interpret data and trends.
  • Ability to work collaboratively in a cross-functional team environment.

Location

This position can be based in any of our main office locations, including Milano, Nuremberg, Breda, Leuven, Warsaw, Copenhagen, Vienna, Prague, Bucharest, Sofia, etc.

About GfK

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential.

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.



  • Stockholm, Stockholm, Sweden Dow Jones Full time

    Job Title: Client Engagement SpecialistJob Summary:The Client Engagement Specialist plays a critical role in managing the renewal process for a defined set of customers. This involves retaining existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive. To achieve this, the Client...


  • Stockholm, Stockholm, Sweden DOW JONES Full time

    Job SummaryThe Client Engagement Specialist plays a critical role in managing the renewal process for a defined set of customers. This involves retaining existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive. To achieve this, the Specialist will need to collaborate with internal...


  • Stockholm, Stockholm, Sweden Dow Jones Full time

    Job Summary:The Client Engagement Specialist role at Dow Jones is a key position that requires a unique blend of business acumen, customer service skills, and strategic thinking. As a Client Engagement Specialist, you will be responsible for managing all renewal aspects of the relationship with a defined set of customers, retaining existing contract revenue,...


  • Stockholm, Stockholm, Sweden Société Générale Assurances Full time

    Role OverviewThe Coverage Trainee role at Société Générale is a 12-month contract that offers a unique opportunity to work closely with senior bankers, relationship managers, and sales teams to drive business relationships with key Nordic corporate clients.Key ResponsibilitiesContribute to the development of business cases to define and enable the bank's...


  • Stockholm, Stockholm, Sweden SS&C Technologies Holdings Full time

    About the RoleSS&C Technologies HoldingsThis position involves overseeing the full sales cycle within a quota-carrying territory that includes strategic banks, law firms, and private equity firms.The Account Executive will engage in daily prospecting, skillfully qualifying and closing new business opportunities with clients. They will challenge existing...


  • Stockholm, Stockholm, Sweden Brunswick Group Full time

    About the RoleBrunswick Group is seeking a seasoned professional to lead our corporate communications efforts in the Nordic region. As a Director, you will be responsible for devising and executing comprehensive communication strategies for our clients, leveraging your expertise in corporate strategy and communications.Key ResponsibilitiesAdvise Corporate...


  • Stockholm, Stockholm, Sweden Publicis Groupe Full time

    Job Title: Digital Client Service ManagerAt Publicis Media, we're looking for a skilled Digital Client Service Manager to lead and drive all campaign-related duties. As a key member of our team, you'll be responsible for implementing and managing digital activations from start to finish, including planning and buying, developing data-driven recommendations...


  • Stockholm, Stockholm, Sweden PA Consulting Full time

    Job OverviewPA Consulting is seeking a highly skilled Strategic Consultant in Consumer to join our team. As a key member of our Strategy & Transformation team, you will work closely with clients to identify and explore different strategic choices/options, leveraging technology to drive innovation and competitive advantage.Key Responsibilities:Conduct market...


  • Stockholm, Stockholm, Sweden Brunswick Group Full time

    OpportunityBrunswick Group is seeking a highly experienced Director to lead teams in devising and executing comprehensive communication strategies for our clients. The ideal candidate possesses a robust understanding of corporate strategy and communications, with a proven ability to cultivate and maintain relationships with high-level clients. You should...


  • Stockholm, Stockholm, Sweden PA Consulting Full time

    About the RolePA Consulting is seeking a skilled Management Consultant to join our team in Sweden. As a Management Consultant, you will work with clients to identify and address business challenges, develop and implement strategic solutions, and drive organizational change.Key ResponsibilitiesDevelop and implement strategic solutions to address client...


  • Stockholm, Stockholm, Sweden Belmont Lavan Ltd Full time

    Developing Strategic PartnershipsThe role of the Process Manager within Belmont Lavan Ltd involves establishing and maintaining relationships with key stakeholders in the philanthropy sector. This includes identifying potential partners, developing strategies for engagement, and fostering collaborative relationships that drive business growth.Key...


  • Stockholm, Stockholm, Sweden Vipas AB Full time

    About Vipas ABVipas AB is a forward-thinking IT consulting firm that proudly invites you to embark on your next exciting project as our Strategic Lead Designer.We strive to create a world where business technology perfectly aligns with our clients' goals—efficient, scalable, and innovative. Our team is well-versed in software development, DevOps, and...


  • Stockholm, Stockholm, Sweden Infotree Global Solutions Full time

    Transforming Business Tech with Commercial AcumenWe're seeking a seasoned Commercial Advisor to drive commercial excellence in our client's Business Tech product organization and hubs. This pivotal role offers the opportunity to apply your commercial expertise and deliver substantial business value throughout the product life cycle.What Makes This Role...

  • Strategic Consultant

    2 weeks ago


    Stockholm, Stockholm, Sweden GB043 Oliver Wyman (UK) Limited Full time

    About the RoleOliver Wyman is seeking experienced professionals to join its Private Capital team, a strategic priority for the firm. The team serves investor and strategic clients throughout the transaction lifecycle.The TeamThe role is part of a successful team that provides industry- and discipline-specific knowledge and expertise, amplifying our impact...

  • Procurement Manager

    1 month ago


    Stockholm, Stockholm, Sweden Turner & Townsend Full time

    Job Title: Procurement ManagerTurner & Townsend is seeking a highly skilled Procurement Manager to join our team.Job Summary:We are looking for a seasoned Procurement Manager with a strong background in strategic procurement, commercial and contract management, and stakeholder relationship management. The ideal candidate will have experience in delivering...


  • Stockholm, Stockholm, Sweden Vipas AB Full time

    About Vipas ABVipas AB is a forward-thinking IT consulting firm that proudly invites you to embark on your next exciting project as our Strategic Lead Designer. Our team is well-versed in software development, DevOps, and engineering, bringing years of experience and expertise.Job Description:We are looking for an experienced and visionary Strategic Lead...


  • Stockholm, Stockholm, Sweden 0120 SMC Tools AB Full time

    As a key member of our organization, you will play a vital role in driving our digital transformation strategy forward. As a strategic transformation manager, you will be responsible for leading and coordinating cross-functional programs to drive operational excellence and improve business outcomes.Key ResponsibilitiesProgram ManagementDefine governance,...


  • Stockholm, Stockholm, Sweden PA Consulting Full time

    About the RoleAt PA Consulting, we are seeking a skilled Management Consultant to join our team. As a Management Consultant, you will have a well-defined toolbox and be eager to continue and develop to cater to our clients' needs. With experience in both leading and supporting projects, you will drive your career forward and grow alongside your...


  • Stockholm, Stockholm, Sweden BTS Full time

    About UsBTS is a leading global strategy implementation consulting firm founded in 1986 in Stockholm. We transform our clients' ideas and strategies into tangible results by focusing on the people side of strategy.Job OverviewWe are seeking an experienced Learning & Development professional to join our team as a Strategic Leadership Advisor. This role...


  • Stockholm, Stockholm, Sweden UiPath Full time

    UiPath is a company that believes in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes this power.We need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who...