Strategic Automation Solutions Manager
1 day ago
UiPath is a company that believes in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes this power.
We need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Your MissionAs a member of our Enterprise Success team, you'll help our customers transform the way they work via automation, allowing their team members to achieve their full potential. You'll advise and guide our most strategic customers in designing and building long-term, enterprise-level business automation programs leveraging our people and technology.
We entrust our team with UiPath's largest and most strategic customers, working with stakeholders across all parts of the business and at all levels (C-suite down), to drive business adoption of our capabilities with maniacal focus on achieving tangible business outcomes while enhancing the way their team members work.
What You'll Do at UiPath- You'll take ownership of your customers' technical success with the UiPath Platform.
- You'll be a core member of the UiPath account team for each of your customers, accountable for technical workstreams that help your customers strategize and execute adoption plans that will return exceptional business value.
- You'll proactively engage and influence your customers, providing embedded technical advisory and guiding the technical maturity of your customers' automation programs to help them achieve their objectives and elevate their line of sight as to what can be achieved.
- You'll provide UiPath Platform infrastructure, installation, and upgrade planning, guided assistance, and troubleshooting.
- You'll enable your customers' technical stakeholders on UiPath Platform best practices relevant to their unique automation pipelines, program objectives, environments, and constraints.
- You'll conduct design and code reviews for select automations to reinforce and verify those best practices.
- You'll perform technical health checks of your customers' automation programs and environments, identifying risks and opportunities for continuous improvement across technical disciplines.
- You'll collaborate with UiPath Product Support and other subject matter experts to manage, facilitate, communicate, and bring to positive closure escalated support incidents.
- You'll provide technical advisory to customers through webinars, demos, and speaking engagements.
- You'll develop and mature our teams' processes, assets, and methodologies in an agile manner to continually iterate and maintain best-in-class delivery.
- You'll have a degree in Computer Science or a relevant degree.
- You'll have a minimum 5 years of experience in programming .NET / Java applications (C#, C++, VB, Java or Powershell), SaaS and Cloud experience a benefit.
- You'll have fluency in written and spoken English and Finnish is mandatory; any other Scandinavian languages will be considered a plus.
- You'll have relevant work experience with progressive responsibility in customer-facing, technical account management, or technical consulting roles.
- You'll have work experience to credibly communicate with and guide customers on diverse technical topics, including software engineering, packaging and deployment, cloud technologies, and infrastructure engineering.
- You'll have previous experience working with UiPath, Automation Anywhere, Blue Prism, Pega, or Nice.
- You'll have strong analytical and problem-solving skills, be self-motivated, proactive, and a team player with innovative ideas to inspire customer loyalty and adoption.
- You'll have diplomacy, tact, and poise under pressure when working through customer issues.
- You'll be willing to travel for client interactions up to 25% of the time.
The estimated salary for this position is $120,000 - $150,000 per year, depending on location and experience. If you think you'd be great for the job, apply anyway, because we know that experience comes in all shapes and sizes—and passion can't be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences, and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our website.
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