Support Manager for Submarine and Autonomous Systems

3 days ago


Linköping, Östergötland, Sweden TN Sweden Full time

Role Overview

We are looking for a seasoned Customer Support Manager to lead our underwater systems customer support operation. As a critical member of our business unit, you will be responsible for developing and implementing strategies to enhance customer satisfaction, managing daily operations, and driving strategic initiatives to improve the business unit's performance.

Your key responsibilities will include collaborating with various stakeholders, including employees, contract/customer managers, line managers, and other functions within the business unit to guarantee seamless customer support throughout the product lifecycle.

Key Accountabilities

  • Developing and implementing strategies to improve customer satisfaction and loyalty.
  • Leading a team of project managers and engineers to deliver high-quality support services to customers.
  • Collaborating with cross-functional teams to drive strategic initiatives and operational improvements.
  • Fostering a culture of excellence, innovation, and teamwork within the business unit.

About Our Organisation

Saab is a leading provider of advanced defence and security solutions, empowering nations to protect their people and societies. We are committed to delivering innovative solutions that meet the evolving needs of our customers.

],

  • Linköping, Östergötland, Sweden TN Sweden Full time

    At TN Sweden, we are passionate about making our customers' ideas a reality. Join our welcoming world of technology and contribute to creating innovative solutions for the underwater domain.Your RoleWe are seeking a seasoned leader with experience in customer support operations to lead and develop our team. As our new Customer Support Manager, you will...


  • Linköping, Östergötland, Sweden TN Sweden Full time

    About the JobWe are seeking a highly motivated and experienced professional to join our team as a Customer Support Manager for underwater systems. As a key member of our business unit, you will be responsible for leading a team of project managers and engineers in providing exceptional support to our customers.Your primary responsibilities will include...


  • Linköping, Östergötland, Sweden TN Sweden Full time

    The RoleWe are currently seeking an experienced IT professional to join our Business Support team within the Business Unit Underwater Systems as an IT Object Leader. As an IT Object Leader, you will play a key role in supporting and driving operational tasks and internal projects, ensuring IT components meet Service Level Agreements (SLA), and securing IT...


  • Linköping, Östergötland, Sweden Netadmin Systems Full time

    We are looking for a skilled System Architecture Consultant to join our Professional Services team. In this role, you will be responsible for designing and implementing system architecture solutions that meet the needs of our customers.About the Role:Design and implement system architecture solutions that meet customer needs and expectations.Develop high and...


  • Linköping, Östergötland, Sweden TN Sweden Full time

    As a Commercial/Bid Manager at TN Sweden, you'll be responsible for analysing customer requests to determine bid/contract strategy and planning. You'll also develop cost structures, financial analysis, and risk mitigation activities.Job DescriptionAnalyse customer requests to determine bid/contract strategy and planDevelop cost structures, financial...


  • Linköping, Östergötland, Sweden TN Sweden Full time

    About the RoleWe are looking for a highly experienced leader to manage our customer support operation for underwater systems. As a Customer Support Manager, you will be responsible for leading a team of project managers and engineers in providing excellent support to our customers.Your key responsibilities will include developing and implementing strategies...


  • Linköping, Östergötland, Sweden UMS Skeldar - Linköping Full time

    At UMS Skeldar, we are driven by innovation and a passion for delivering cutting-edge solutions to the defense industry.We are currently seeking a skilled Technical Manager to join our team in Linköping.About the RoleThis is a full-time position that requires a high level of technical expertise and leadership skills.The successful candidate will be...


  • Linköping, Östergötland, Sweden SAAB Full time

    Join Our Team: Saab CareersAt Saab, we believe that diverse perspectives and talents drive innovation and success. We're committed to fostering a culture of inclusivity, respect, and collaboration.As a key member of our team, you'll have access to cutting-edge technology, training opportunities, and a supportive work environment. We're seeking a highly...


  • Linköping, Östergötland, Sweden Brp Systems AB Full time

    At Brp Systems AB, we empower fitness and wellness businesses to operate more efficiently with our cutting-edge software solutions. As a Project Manager, you will play a critical role in guiding new customers through the onboarding process from initial setup to go-live.About the RoleYou will be responsible for managing multiple projects simultaneously,...


  • Linköping, Östergötland, Sweden Netadmin Systems Full time

    As the Finance Director at Netadmin Systems, you will play a critical role in driving our financial strategies and contributing to our growth ambitions. You will be responsible for overseeing the financial operations of the business, including finance and accounting, compliance with statutory requirements, corporate governance, and risk management. Your...


  • Linköping, Östergötland, Sweden TN Sweden Full time

    As a leading player in the defence and security industry, TN Sweden is committed to helping nations keep their people and society safe. We are now seeking a talented professional to join our team as a Customer Support Manager for our Underwater Systems division.The successful candidate will have a proven track record in leadership and experience in contract...


  • Linköping, Östergötland, Sweden Brp Systems AB Full time

    We are looking for a highly motivated individual with proven experience in customer onboarding, project management, or a similar role. Ideally, you have experience working at a growth company where things happen quickly.RequirementsStrong technical aptitude and ability to quickly learn and adapt to new systems and processes. Excellent communication and...


  • Linköping, Östergötland, Sweden Vipas AB Full time

    The ideal candidate for this role will have experience in managing and analyzing complex requirements in a high-tech and safety-critical environment. You will work in a technology-driven environment where your expertise contributes to the development of next-generation systems.About the Assignment:As a requirements management expert, you will play a central...


  • Linköping, Östergötland, Sweden Brp Systems AB Full time

    Key Responsibilities- Manage the onboarding process for new customers, ensuring timely and successful implementation.- Provide comprehensive training sessions for the customer and their teams, covering all aspects of the BRP software.- Collaborate with customers in configuring their systems, including memberships, payment solutions, access systems, and other...


  • Linköping, Östergötland, Sweden Axis Communications AB Full time

    Leadership Position in Software DevelopmentAxis Communications AB is seeking an experienced Leadership Professional to fill a key role in our software development team. As a leader, you will be responsible for guiding and developing software development teams working on state-of-the-art surveillance and security solutions.ResponsibilitiesLead the software...


  • Linköping, Östergötland, Sweden TN Sweden Full time

    We are seeking a highly skilled IT Systems Professional to join our team at NIRA Dynamics in Sweden. As an IT Systems Professional, you will be responsible for developing and maintaining our IT systems with a focus on Kubernetes and Linux servers.Company OverviewNIRA Dynamics is a global leader in the development of sophisticated software solutions for...


  • Linköping, Östergötland, Sweden TN Sweden Full time

    At TN Sweden, we are seeking a talented IT Systems Developer to join our team of five IT experts responsible for developing and maintaining our IT environments.The role offers a variety of tasks and diverse challenges, enabling continuous learning and growth. You will be responsible for developing and maintaining our IT systems, with a focus on Kubernetes...


  • Linköping, Östergötland, Sweden Qamcom Research and Technology Full time

    Company OverviewQamcom Research and Technology is a dynamic hub of innovation, offering specialist consulting services and product development with an emphasis on intelligent, connected systems. Our expertise spans a wide range of areas including sensors and radars, image and signal processing, embedded HW and SW, multi-modal AI analytics, and wireless...


  • Linköping, Östergötland, Sweden Coalesce Management Consulting Full time

    Coalesce Management Consulting is a consulting firm that specializes in autonomous driving technologies. We are currently seeking an experienced Embedded Software Engineer to join our team as an ADAS Feature Developer. In this role, you will play a key part in designing, developing, and implementing cutting-edge ADAS features, contributing to the evolution...


  • Linköping, Östergötland, Sweden Axis Communications AB Full time

    Software Development Team LeadAxis Communications AB is seeking an experienced Software Development Team Lead to join our team in Linköping. As a key member of our leadership team, you will be responsible for leading and developing software development teams working on state-of-the-art surveillance and security solutions.Key ResponsibilitiesLead the...