Technical Service Representative

5 days ago


Malmo, Skåne, Sweden Telavox AB Full time

We're looking for someone who enjoys helping customers, has a problem-solving mindset, and is comfortable taking responsibility for issues. You like working in a dynamic environment, collaborating with others, and have an interest in IT solutions.

Competencies:
  • Experience in customer service, technical support, or a similar role
  • Fluent in Swedish and English, both written and spoken
  • Enjoys problem-solving with a hands-on and solution-focused approach
  • Good communication skills and comfortable handling customer interactions
  • Basic technical understanding and an interest in troubleshooting IT issues
  • Able to work both independently and as part of a team
  • Eager to learn and share knowledge to improve processes and customer experience


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