Customer Care Representative

5 days ago


Malmo, Skåne, Sweden Panduro Hobby AB Full time
Är du en lösningsorienterad och serviceinriktad person som trivs i en dynamisk och internationell arbetsmiljö? Vill du vara en viktig del av ett professionellt och engagerat team på Panduro? Då kan denna roll vara något för dig

Om rollen

Som Customer Care Representative hos oss på Panduro kommer du att vara en del av vårt nordiska Customer Care Team på vårt huvudkontor i Malmö. Du blir en viktig länk i vårt receptionistteam och arbetar nära både interna och externa aktörer – våra anställda, besökare, butiker samt våra kundgrupper (B2C, B2B, B2G och återförsäljare).

Din huvuduppgift blir att leverera exceptionell kundvård och skapa långsiktiga relationer, samtidigt som du bidrar till att uppnå våra gemensamma mål och KPI:er. Det är en omväxlande och utvecklande roll där du får möjlighet att växa och ta ansvar i en internationell och kreativ arbetsmiljö.

Tjänsten är initialt ett sommarvikariat, men med möjlighet till eventuell förlängning.

Din profil

Vi lägger stor vikt vid personliga egenskaper och söker dig som är positiv och lösningsorienterad. Du är service-, resultat- och försäljningsorienterad med förmåga att arbeta mot uppsatta mål. Vidare är du en god kommunikatör som kan leverera utmärkt kundvård. Det är en stor fördel om du har kunskap inom kreativt skapande.

Vi söker dig som har:

- Gymnasieutbildning eller högre
- Minst tre års erfarenhet inom Customer Care och försäljning
- Erfarenhet av receptionistarbete och telefoni
- Körkort och bil
- Goda kunskaper i svenska och engelska i tal och skrift. Norska i tal och skrift är meriterande.
- God datorvana, MS Office och erfarenhet av ERP-system.

Goda kunskaper i norska i tal och skrift är meriterande liksom erfarenhet av hotellbranschen.

Vårt erbjudande

Hos Panduro får du en spännande och utvecklande roll i en internationell arbetsmiljö där kreativitet och samarbete står i fokus. Du kommer att vara en del av ett engagerat team som arbetar mot gemensamma mål och bidrar till Panduros fortsatta framgång. Vi ser fram emot att höra från dig och förhoppningsvis välkomna dig till vårt team

Låter det som något för dig? Ansök redan idag

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