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Strategic CRM Manager
4 hours ago
At TN Sweden, we believe in creating a seamless experience for our customers, driving loyalty and lifetime value. Our approach to customer retention is built on a deep understanding of marketing automation platforms and CRM software, combined with excellent project management skills and strong analytical abilities. By leveraging these strengths, we're able to develop and execute comprehensive CRM and marketing automation strategies that deliver exceptional results.
**Key Responsibilities:**
- Develop and execute comprehensive CRM and Marketing Automation strategies to increase customer retention and to increase customer lifetime value.
- Continuously assess and refine customer segmentation and targeting approaches.
- Oversee the integration and optimization of marketing automation tools and processes, ensuring seamless execution of campaigns and maximization of system capabilities.
- Lead and mentor a team of CRM and Marketing Automation professionals.
- Define, monitor and analyse critical metrics and KPIs.
What Sets Us Apart:
We're a forward-thinking company that values innovation and employee development. Our team is passionate about customer retention and is dedicated to delivering exceptional results. We believe in creating a fun workplace where people enjoy coming to work and are empowered to make a difference.
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