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Customer Support Specialist
2 months ago
Berry Superfos Mullsjö AB är en ledande tillverkare av förpackningslösningar i plast till livsmedelsindustrin. Vår enhet är en del av den globala koncernen Berry Global med 300 anläggningar runt om i världen. I Mullsjö omsätter vi cirka 800 miljoner kronor och har ett team på cirka 250 medarbetare som arbetar dygnet runt, 7 dagar i veckan. Vi är marknadsledande inom vårt område och fokuserar på hållbarhet genom att erbjuda miljövänliga livsmedelsförpackningar.
Rollen
Vi söker en erfaren Kundtjänstspecialist som vill bli en del av vårt nordiska team. I rollen som Kundtjänstspecialist säkerställer du att våra kunder får den bästa möjliga service och upprätthåller en effektiv kommunikation. Du kommer att arbeta i en centralfunktion inom koncernen och samarbeta nära produktion, planering, sälj och konstruktion för att bidra till vår gemensamma framgång.
Uppdraget
En viktig del av ditt arbete som Kundtjänstspecialist kommer att vara att:
- Administrera och hantera kundorder och fakturering
- Arbeta med prognos och bevakning av kundernas beställningar för att säkerställa en hållbar leverans
- Hantera kundreklamationer och följa upp att återkoppling genomförs
- Delta i nya produktlanseringar och ansvara för kunddialogen kring etiketter och kommande beställningar
Vi söker dig som
har erfarenhet från kundtjänst eller support och har goda kunskaper i svenska och engelska, både i tal och skrift. Du är kommunikativ, serviceorienterad och har öga för detaljer. Du har förmågan att hantera flera uppgifter samtidigt utan att kompromissa med kvaliteten. Vi erbjuder en chans att bli en del av vårt engagerade och internationella team där dina insatser verkligen spelar roll.
Vad vi erbjuder
Vi erbjuder dig en möjlighet att arbeta i en dynamisk och internationell miljö med ett engagerat team. Du kommer att ha möjlighet att utveckla dina färdigheter och kunskaper inom kundtjänst och support. Vi ser fram emot att få veta mer om dig och din erfarenhet
