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Head of Customer Success and Projects
5 days ago
Our ideal candidate has experience in business process management, project management, or customer success management, preferably in leading positions. They should have a good understanding of relevant business processes and software solution architecture.
To succeed in this role, you'll need:
- Fluency in written and spoken English.
- Expertise in transformation processes and implementing efficient processes.
- A passion for people management and building a high-performing team.
- Excellent stakeholder management skills and expertise in de-escalation management.
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Customer Success Professional
5 days ago
Stockholm, Stockholm, Sweden House of Education Full timeAbout the RoleThis position focuses on building strong client relationships and delivering successful projects.The ideal candidate will have a proven track record in managing client interactions, driving growth opportunities, and fostering trust with clients.As a key member of our team, you will collaborate with internal teams to allocate resources...
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Senior Customer Success Lead
5 days ago
Stockholm, Stockholm, Sweden Teamtailor AB Full timeAt Teamtailor AB, a leading Employer Branding and Applicant Tracking Software (ATS) SaaS platform, we are seeking a skilled Team Manager to lead our North Europe Customer Success Team.Key Responsibilities:Oversee the team's daily activities to ensure tasks are completed efficiently and effectively.Establish and achieve goals for your team and its members,...
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North Europe Customer Success Manager
5 days ago
Stockholm, Stockholm, Sweden Teamtailor AB Full timeAre you a seasoned leader looking for a new challenge? Do you have experience in Customer Success or related fields and want to drive growth and develop teams?Responsibilities:Oversee the team's day-to-day operations, ensuring tasks are completed efficiently and effectively.Set and achieve goals for your team and its members, aligning with department-wide...
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Complex Project Head
5 days ago
Stockholm, Stockholm, Sweden ALSTOM Gruppe Full timeComplex Project HeadALSTOM Gruppe is seeking a Complex Project Head to lead engineering activities for complex railway projects. As a Complex Project Head, you will be responsible for managing project schedules, resources, and liaising with relevant stakeholders to ensure project alignment with customer requirements.Our diverse portfolio includes high-speed...
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Customer Success Advocate
3 days ago
Stockholm, Stockholm, Sweden Learnster Full timeEmpowering Employees through Learning and DevelopmentAs a Customer Success Manager at Learnster, you'll be responsible for driving business results through employee empowerment. You'll work closely with our customers to understand their needs and develop customized solutions.Key ResponsibilitiesDevelop and implement customer success plans to drive business...
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Customer Success Strategist
5 days ago
Stockholm, Stockholm, Sweden Connectel AB Full timeJob OverviewWe are seeking a highly motivated Customer Success Manager to drive business growth and deliver exceptional customer experiences. At Connectel, we empower businesses to excel in the SaaS industry through our contact center software.The ideal candidate will have a passion for project management, technology, and customer success. This is an...
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Customer Success
5 days ago
Stockholm, Stockholm, Sweden Sting Capital Full timeAt Sting Capital, we're revolutionizing the way companies manage their relationships with customers across Europe and the United States. As our Customer Success & Relationship Manager, you'll be responsible for building and maintaining strong relationships with our clients, ensuring they receive exceptional service and support.Key Responsibilities:Customer...
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Customer Success Strategist
3 days ago
Stockholm, Stockholm, Sweden Autodesk, Inc. Full timeRole OverviewThe Customer Success Strategist will play a pivotal role in driving the realization of customer value through the Enterprise Business Agreement, ensuring both the customer and Autodesk derive optimal benefits.This strategic position involves owning and driving continuous post-sale account management and program execution to maximize customer...
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Customer Success Manager
6 days ago
Stockholm, Stockholm, Sweden Teamtailor AB Full timeDrive the commercial success and long-term happiness of our customers in the Small & Medium Business Segment. You will create positive and engaging experiences that empower users, helping them discover the full potential of our platform.Key responsibilities include renewal management, customer segmentation & communication, escalation & solution management,...
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Head of Customer Loyalty
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeRole DescriptionThe Head of Retention will be responsible for developing and executing comprehensive CRM and Marketing Automation strategies to increase customer retention and enhance customer lifetime value.They will continuously assess and refine customer segmentation and targeting approaches to drive business growth, oversee the integration and...
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Customer Success Strategist
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleCelonis is seeking a highly experienced professional to fill the role of Client Value Partner.This individual will be responsible for leading cross-functional teams to deliver value-driven outcomes, developing and maintaining strong relationships with key stakeholders, and ensuring engagements are properly staffed.Key Responsibilities:Develop...
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Customer Success Associate
3 days ago
Stockholm, Stockholm, Sweden Corporation Service Company Full timeKey Responsibilities:Support Client Operations: Provide timely and accurate responses to client inquiries via multiple communication channels.Client Relationship Management: Build and maintain client relationships by understanding their unique needs and requirements.Troubleshooting: Identify and resolve technical problems related to domain names, DNS,...
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Customer Success Strategist
5 days ago
Stockholm, Stockholm, Sweden Verve Group Full timeCompany OverviewVerve Group is an ecosystem of demand and supply technologies that fuse data, media, and technology together to deliver results and growth to both advertisers and publishers. As a pioneer in the industry, we have 30 offices across the globe and services forward-thinking advertising customers, with solutions trusted by more than 90 of the...
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Customer Success Professional
5 days ago
Stockholm, Stockholm, Sweden Optimizely Full timeTransforming Businesses through Customer SuccessAbout the JobWe're seeking a highly skilled Customer Success Manager to join our team at Optimizely.The ideal candidate will have 3+ years of experience in a related function with direct customer contact and engagement experience, preferably at a SaaS- or PaaS-based company.As a Customer Success Manager, you...
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Head of Customer Experience
5 days ago
Stockholm, Stockholm, Sweden Ericsson GmbH Full timeAbout this OpportunityEricsson's Real Estate (RE) team is dedicated to enhancing workplace wellbeing, creativity, and productivity. Our Global Workplace Operations (GWO) delivers strategic services globally, focusing on strategy and experience.Job DescriptionThe Head of Hospitality Experience will be responsible for inspiring and leading the IFM Supply...
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Customer Success Strategist
4 days ago
Stockholm, Stockholm, Sweden Rsgroup Full timeRSGROUP is seeking a Customer Success Strategist to join its team in the Stockholm area. As a Customer Success Strategist, you will drive business growth by building strong, value-driven partnerships with high-potential customers. In this role, you will deliver personalized account management, identifying customer needs and aligning solutions from our...
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Customer Success Strategist
6 days ago
Stockholm, Stockholm, Sweden Mynewsdesk Full time**Mynewsdesk: A Leader in PR Platform Solutions**We are seeking a highly skilled Customer Success Strategist to join our team of passionate professionals dedicated to client success.This is an exciting opportunity to make a significant impact and work with our customers in the DACH region. As a Customer Success Strategist, you will own the entire...
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Customer Success Lead
6 days ago
Stockholm, Stockholm, Sweden SuperOffice Full timeJob DescriptionThis role involves working collaboratively to ensure our sales partners not only meet but exceed their goals in both sales and customer loyalty.Responsibilities:Establish strategic and tactical objectives for the sales partner to reach or exceed their sales goals.Develop and maintain a relevant territory plan in accordance with company...
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Customer Success Strategist
5 days ago
Stockholm, Stockholm, Sweden Rotterdam Innovation City Full timeAt Rotterdam Innovation City, we are seeking a seasoned Customer Success Strategist to spearhead our customer marketing initiatives. This key leadership role will focus on cultivating a thriving community that drives brand loyalty and advocacy.About the Role:You will design and implement programs to engage customers, create referral and advocacy programs,...
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Head of Project Delivery and Excellence
5 days ago
Stockholm, Stockholm, Sweden Stegra AB Full timeJob OverviewWe are seeking a highly experienced project director to lead our first hydrogen-based steel project in Boden. As the Head of Project DRP, you will be responsible for driving this project forward and ensuring its successful delivery.The project involves four main areas: hydrogen manufacturing, iron making, steel making, and site infrastructure and...