Retail Operations Strategist
2 days ago
About RELEX Solutions
At RELEX Solutions, we're driven by a passion for innovation and a commitment to delivering cutting-edge supply chain and retail planning software. Our unified platform empowers retailers and brands to optimize their operations and achieve their business goals.
We're on a mission to create a more sustainable and efficient retail value chain, and we're seeking talented professionals like you to join our team. As a Solution Success Lead, you'll play a critical role in supporting our growth targets by working closely with Customer Success Managers (CSMs).
Key Responsibilities
- Strategic Advisory: Serve as a trusted advisor to both CSMs and customers, leveraging RELEX solutions to address customer challenges and deliver measurable value and return on investment.
- Pipeline Growth: Identify and cultivate commercial opportunities within existing accounts by addressing key business pain points with RELEX solutions, driving sales pipeline expansion and contributing to RELEX's growth.
- Cross-functional Collaboration: Work with multiple internal teams to tailor solutions to customer needs and deliver impactful results.
- Customer & Colleague Engagement: Develop and nurture strong relationships with customers and internal stakeholders, ensuring alignment between customer processes and RELEX's solution proposition.
- Global Impact: Contribute to customer success initiatives, sharing expertise and insights globally.
Requirements
- Retail or CPG Background: At least 5 years of experience in retail or consumer packaged goods (CPG), preferably in supply chain or a related field.
- Operational experience working for a retailer, wholesale, or CPG company is desirable.
- Supply Chain Expertise: Strong understanding of end-to-end supply chain processes, including demand planning, space and assortment optimization, price & promotions, and CPG.
- Hands-on experience with RELEX solutions or comparable systems is a strong advantage.
- Commercial Acumen: Proven track record of delivering customer value and supporting revenue growth.
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