Retail Operations Strategist

2 days ago


Stockholm, Stockholm, Sweden RELEX Solutions Full time

About RELEX Solutions

At RELEX Solutions, we're driven by a passion for innovation and a commitment to delivering cutting-edge supply chain and retail planning software. Our unified platform empowers retailers and brands to optimize their operations and achieve their business goals.

We're on a mission to create a more sustainable and efficient retail value chain, and we're seeking talented professionals like you to join our team. As a Solution Success Lead, you'll play a critical role in supporting our growth targets by working closely with Customer Success Managers (CSMs).

Key Responsibilities

  • Strategic Advisory: Serve as a trusted advisor to both CSMs and customers, leveraging RELEX solutions to address customer challenges and deliver measurable value and return on investment.
  • Pipeline Growth: Identify and cultivate commercial opportunities within existing accounts by addressing key business pain points with RELEX solutions, driving sales pipeline expansion and contributing to RELEX's growth.
  • Cross-functional Collaboration: Work with multiple internal teams to tailor solutions to customer needs and deliver impactful results.
  • Customer & Colleague Engagement: Develop and nurture strong relationships with customers and internal stakeholders, ensuring alignment between customer processes and RELEX's solution proposition.
  • Global Impact: Contribute to customer success initiatives, sharing expertise and insights globally.

Requirements

  • Retail or CPG Background: At least 5 years of experience in retail or consumer packaged goods (CPG), preferably in supply chain or a related field.
  • Operational experience working for a retailer, wholesale, or CPG company is desirable.
  • Supply Chain Expertise: Strong understanding of end-to-end supply chain processes, including demand planning, space and assortment optimization, price & promotions, and CPG.
  • Hands-on experience with RELEX solutions or comparable systems is a strong advantage.
  • Commercial Acumen: Proven track record of delivering customer value and supporting revenue growth.


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