Telecoms Billing Executive

3 days ago


Malå Kommun, Sweden TN Sweden Full time
About the Role
Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're seeking a highly motivated Senior Billing Executive to join our team. In this role, you'll be responsible for leading and supervising a team of junior staff, managing corporate customers' requirements, and investigating irregularities detected in the billing process.

Key Responsibilities
  • Manage corporate customers' requirements.
  • Investigate irregularities detected in the billing process.
  • Resolve operational issues and feedback brought to the team's attention.
  • Escalate issues to the Manager/Director as necessary.

Requirements
  • Diploma or Degree in Business, Accounting, IT, or Finance.
  • Minimum 5 years experience in a supervisory role.
  • Excellent leadership and communication skills.
  • Able to write and communicate clearly in English.


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