Payment Operations Specialist
3 days ago
Billogram is a billing platform that aims to simplify and streamline the payment process for both clients and their customers. We're looking for a skilled Payment Operations Specialist to join our Customer Support team and help us achieve this goal.
About the Role:The ideal candidate will be responsible for ensuring smooth payment operations by managing transactions, reconciling accounts, and maintaining compliance with financial regulations. They will also provide high-quality customer support, simplifying complex payment-related topics and ensuring a seamless experience for our users.
This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. The successful candidate will be able to quickly learn and navigate different administrative systems, including Zendesk, CM1, and Notion.
Key Responsibilities:- Manage transactions and reconcile accounts to ensure smooth payment operations.
- Provide high-quality customer support across multiple channels, including email, chat, and phone.
- Collaborate closely with cross-functional teams to resolve complex payments and product-related issues.
We're seeking a highly organized and detail-oriented individual who is comfortable working in a fast-paced environment. The successful candidate will have excellent communication skills, a strong understanding of payment flows and financial transactions, and the ability to adapt to new situations.
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Payment Market Specialist
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DevOps and Payments Expert
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Payments Support Administrator
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Payments Support Administrator
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Stockholm, Stockholm, Sweden Billogram Full timeHi there, glad you found your way hereAt Billogram we like to be the good guys of billing, making money when clients are happy and pay on time rather than from missed payments. We believe it always pays off to treat people well. That's why our platform for invoices and payments is built to remove pain, and instead be of gain to both our clients and their...
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