IT Operations Specialist
3 days ago
About Us:
Söder Renovering AB is a dynamic and innovative company specializing in comprehensive building and renovation services. We are committed to establishing robust IT processes to ensure seamless operations and exceptional service delivery.
Job Description:
We are seeking an experienced IT Operations Specialist to oversee all internal IT functions, including website updates and maintenance of internal portals. The ideal candidate will have a solid understanding of IT infrastructure, excellent analytical abilities, and strong communication skills.
Key Responsibilities:
- Manage Internal IT Processes: Oversee all internal IT functions, ensuring they align with organizational standards and effectively support business operations.
- Collaborate with Internal Teams: Work closely with various departments to facilitate the prompt resolution of IT-related issues, fostering effective communication and teamwork.
- Incident Management: Act as the Incident Manager for our core services, coordinating responses to incidents to minimize system downtime and ensure timely resolutions.
- Monitor and Escalate Alerts: Keep a vigilant eye on internal alerts, managing and escalating incidents as necessary to maintain optimal system performance.
Qualifications:
- Educational Background: Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience: 1-2 years of experience in IT service management, incident management, or a related role.
- Technical Proficiency: Solid understanding of IT infrastructure, including website management, internal portals, software, and network troubleshooting.
- Problem-Solving Skills: Strong analytical abilities with a keen attention to detail, capable of diagnosing and resolving technical issues effectively.
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