
Cybersecurity Relationship Manager
3 days ago
We are seeking a highly skilled Cybersecurity Relationship Manager to join our team at Truesec GmbH. As the primary technical point of contact for our customers, you will be responsible for analyzing and presenting summarized reports of their security postures on a monthly basis.
About the RoleThis is an exciting opportunity for a professional with strong communication skills and a solid understanding of cybersecurity principles to work closely with our customers, providing expert guidance and support in addressing their security needs.
Your Key Responsibilities- Participate in operational and strategic meetings as part of the customer team
- Develop and present operational reports to our customers
- Be responsible for a group of clients as their primary point of contact for any technical issues regarding the service
- Provide general advice and interpretation of customer needs and Truesec's services
- Help customers on their cybersecurity journey utilizing the full range of services Truesec can offer
We are looking for someone with a strong technical background combined with excellent communication skills to effectively present and understand both customers and internal stakeholders.
The ideal candidate should have:
- Operational experience in cybersecurity monitoring or similar experience working with technical MSSP services
- Minimum 2 years working in a customer-facing role
- Ability to respond rapidly, multi-task, and communicate effectively both verbally and in writing with customers, team members, and engagement managers
- Hands-on experience in EDR, NDR, and/or SIEM
- Outstanding written and verbal communication skills
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