Delivery Lead for Digital Services

5 days ago


Gothenburg, Västra Götaland, Sweden TN Sweden Full time
About the Team

Our team is looking for a skilled Delivery Lead for Digital Services to manage and drive digital IT solutions and projects. As a delivery lead, you will work closely with internal stakeholders, including Digital Product Owners, Marketing and Sales heads, as well as various IT roles such as Delivery Leads, Solution Architects, Business Process Liaisons, IT business analysts, and external vendor partners. This position is based at our office in Gothenburg, Sweden, and reports to the IT Manager Digital Customer Experience.

Responsibilities
  1. Manage and drive digital IT solutions and projects as a delivery lead.
  2. Conduct workshops or key meetings to capture business requirements and perform as-is analysis, understanding customer and user needs, strategies, and goals.
  3. Work in Agile digital product teams with business product owners, architects, and tech teams.
  4. Think and work Agile, defining User Stories, Acceptance Criteria, performing UAT.
  5. Own the technical solution and drive improvement of incident resolution, stability, InfoSec, etc.
  6. Manage team capacity, budgets, and report progress.

Requirements
  1. You have a university degree in a relevant field, e.g., Computer Science, Business Administration.
  2. Knowledge and technical understanding of eCommerce, Websites, portals, Digital Marketing (MarTech).
  3. Experience analyzing and breaking down problems and information.
  4. Ability to handle ambiguity and multiple activities, quickly shifting from one situation to another.
  5. Strong verbal and written communication skills, including facilitating meetings, workshops, and senior stakeholder sessions.
  6. Fluent in English, written and verbal.
  7. Willing to travel 10%.


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