Customer Experience Specialist

5 hours ago


Älmhults Kommun, Sweden IKEA of Sweden Full time

At IKEA of Sweden, we're on a mission to make everyday life better for the many people.

We're looking for a skilled Customer Experience Specialist to join our Range Area (RA) Cooking & Eating team.

In this role, you'll play a crucial part in ensuring that our sales-related requirements are met, driving business growth and enhancing customer experience.

Key responsibilities include:

  • Leading the sales contribution and selling requirements into development/project teams
  • Ensuring market input for selling requirements
  • Defining content for easy buying and selling
  • Value-based pricing for respective product categories
  • Competitive monitoring and pricing KPIs follow-up
  • Defining needs and requirements for supporting tools
  • Contributing to range and product communication
  • Yearly Commercial activation plan contribution

This role reports to the RA Commercial Manager and belongs to the commercial function within the RA.

Qualifications:

  • Passion for business and entrepreneurial spirit
  • Capability to focus on defined business areas with holistic perspective
  • Great team player with stakeholder influencing skills
  • Bringing data to insights
  • Good knowledge of market and competitor landscape
  • High knowledge of commercial processes and year cycle
  • High knowledge of retail environment and OMNI channel experience


  • Älmhults Kommun, Sweden IKEA of Sweden Full time

    Customer Experience SpecialistIKEA of Sweden is dedicated to creating a better everyday life for the many people. We are committed to making our products accessible and affordable for everyone, while also ensuring that our customers have an exceptional experience when interacting with us.In this role as Customer Experience Specialist, you will be responsible...

  • Export Specialist

    7 days ago


    Bergs Kommun, Sweden Kito Crosby Full time

    We are looking for a highly motivated and experienced Customer Experience Specialist to join our team at Kito Crosby. In this role, you will be responsible for delivering outstanding customer experiences through proactive communication, timely issue resolution, and a deep understanding of our products and services.As a key representative of our company, you...


  • Danderyds Kommun, Sweden HVD Group Full time

    HVD Group is seeking a Digital Customer Experience Specialist to drive customer engagement, loyalty, and revenue growth in the Swedish market.About the RoleThis role combines analytical skills with hands-on execution to develop and evolve retention marketing programs using tactics such as email marketing, webinars, on-demand webinars, courses, community...


  • Älmhults Kommun, Sweden IKEA of Sweden - Älmhult Full time

    Job DescriptionAs a Customer Experience Developer at IKEA of Sweden - Älmhult, you will play a crucial role in ensuring that our sales-related requirements are met for successful customer interactions. You will be responsible for leading the sales contribution and selling requirements for new and improved range development into project teams.Your main...


  • Älmhults Kommun, Sweden Inter IKEA Group Full time

    Qualifications and SkillsWe expect you to have extensive experience and knowledge from the restaurant and/or service industry, with responsibility for daily operations. You should be able to take responsibility for what needs to be done and coach and lead your colleagues in taking their responsibility for tasks and ensuring an excellent guest...


  • Älmhults Kommun, Sweden Capgemini Full time

    Capgemini is a leading provider of business and technology transformation services, helping organizations navigate the complex landscape of digital and sustainable change. Our vision is to create tangible impact for enterprises and society through our expertise in AI, cloud, and data, combined with deep industry knowledge and a strong partner...


  • Älmhults Kommun, Sweden IKEA of Sweden - Älmhult Full time

    About UsIKEA of Sweden, based in Älmhult, is a world-renowned home furnishings company dedicated to creating a better everyday life for the many people. We strive to provide affordable, well-designed products that cater to diverse needs and tastes.As part of our team, you will be contributing to the success of our RA Bedroom Furniture business, which...


  • Älmhults Kommun, Sweden IKEA of Sweden - Älmhult Full time

    Meet Our Team at IKEA of Sweden - ÄlmhultWe're on a journey to make a positive impact on people's lives through home furnishing solutions. As a Meeting the Customer Specialist, you'll play a vital role in creating a seamless customer experience across all touchpoints.Our team in Älmhult is dedicated to driving traffic to IKEA and enabling customers to...


  • Bodens Kommun, Sweden The Specialist Group Full time

    The Role OverviewWe are seeking a highly skilled Mechanical Piping Inspector to join our team at The Specialist Group. As a key member of our team, you will be responsible for ensuring the quality and integrity of our pipeline projects.Key ResponsibilitiesConduct OEM equipment source inspections, including witness and hold point verifications at the...


  • Älmhults Kommun, Sweden IKEA of Sweden AB Full time

    We are looking for a skilled RA Meeting the Customer Expert to join our team at IKEA of Sweden AB.About the PositionThe RA Meeting the Customer Specialist is responsible for ensuring that the sales-related requirements for a successful meeting with the customer are incorporated within the development of a defined business. This involves leading the sales...


  • Älmhults Kommun, Sweden IKEA of Sweden - Älmhult Full time

    About the RoleWe are seeking an experienced Meeting the Customer Specialist to join our RA Commercial team. As a key member of this team, you will play a crucial role in developing and implementing sales strategies that enhance customer experience and drive business results.Your primary responsibilities will include:Leading sales contributions for new range...


  • Älmhults Kommun, Sweden IKEA Supply Services (Sweden) AB Full time

    Company Overview">IKEA Supply Services (Sweden) AB is a leading organization that values innovation and creativity. We are driven by our shared vision of creating a better everyday life for the many people. Our company culture is centered around adding value, playfully challenging everything, and finding new ways to improve lives.">Job Description">We are...


  • Älmhults Kommun, Sweden IKEA of Sweden AB Full time

    **Job Description**We are seeking an experienced Product Development Specialist to lead our outdoor accessories development team. As a key member of our product development department, you will be responsible for defining, executing, and delivering technical projects from idea to launch.The successful candidate will have a strong background in engineering...


  • Svedala kommun, Sweden TN Sweden Full time

    About the Job:We are seeking an Inside Sales Coordinator to join our team at Katam Technologies.Key Responsibilities:Manage customer leads, identify customer needs, and transfer high-potential prospects to the B2B sales team.Provide first-line support, coordinate second-line support staff, and monitor customer cases.Manage online sales pipelines, monitor...


  • Älmhults Kommun, Sweden IKEA of Sweden Full time

    About the Role\The Meeting the Customer Specialist role is an exciting opportunity to make a tangible impact on our customers' shopping experience. You will be working with cross-functional teams to develop strategies that drive sales and improve customer satisfaction.\As a Meeting the Customer Specialist, your key responsibilities will include:\Developing...


  • Bodens Kommun, Sweden The Specialist Group Full time

    About the JobWe are looking for an experienced Mechanical Piping Inspector to join our team at The Specialist Group. As a key member of our team, you will be responsible for ensuring the quality and integrity of our pipeline projects.Job DescriptionConducting OEM equipment source inspections to verify manufacturer's facility processes.Reviewing and assessing...


  • Bodens Kommun, Sweden The Specialist Group Full time

    Senior Mechanical Inspector RoleWe are seeking a highly skilled Mechanical Piping Inspector to join our team at The Specialist Group. As a key member of our team, you will be responsible for ensuring the quality and integrity of our pipeline projects.Key ResponsibilitiesInspecting OEM equipment sources to ensure compliance with industry standards.Reviewing...


  • Bodens Kommun, Sweden The Specialist Group Full time

    Pipeline Inspection Expert RequiredWe are seeking a highly skilled Mechanical Piping Inspector to join our team at The Specialist Group. As a key member of our team, you will be responsible for ensuring the quality and integrity of our pipeline projects.Key ResponsibilitiesInspecting OEM equipment sources to ensure compliance with industry...


  • Älmhults Kommun, Sweden IKEA Supply Services Sweden AB - Älmhult Full time

    Role OverviewWe are looking for an experienced Engineering and Food Safety Specialist to join our protein category team. As a key member of the global category management team, you will be responsible for ensuring consistent quality, compliance, and food safety across all products.About IKEA Supply Services Sweden AB - ÄlmhultIKEA Supply Services Sweden AB...


  • Älmhults Kommun, Sweden IKEA Full time

    Job DescriptionThe Role of Senior Mechatronics and Lighting Specialist at IKEA involves working with cross-functional teams to develop innovative solutions that meet customer needs. You will be responsible for developing and implementing technical solutions that drive business growth and improve customer satisfaction.Responsibilities:Development of new...