IT Support Specialist
4 weeks ago
Vi söker en engagerad medarbetare till vår support på Primär Service Management. Som IT Support Specialist kommer du att vara en viktig del i att säkerställa en stabil IT-miljö och ge förstklassig support till användarna.
Arbetsuppgifter- Du hanterar inkommande supportärenden och felsökning, både på plats i våra kontor, samt via fjärranslutning.
- Du övervakar aktivt och hanterar ärenden i systemet, samt proaktivt arbetar med att förebygga framtida problem.
- Installation, underhåll och beställning av hårdvara
- konfigurera datorer och mobiltelefoner
- skapa användarkonton till olika system
- Tidigare erfarenhet av IT-support, du ska känna dig trygg i att hjälpa dina kollegor via telefon, mail, chatt och personliga möten.
- Har förståelse för, och kan hantera felsökning av hårdvara såsom klienter (MAC/PC), mobiltelefoner, skrivare och konferensrumslösningar.
Vid frågor kontakta Per Jonsson IT Chef via mail : Per.Jonsson@primar.se
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