IT Support Specialist

4 weeks ago


Gothenburg, Västra Götaland, Sweden Primär Service Management Full time
Job Description

Vi söker en engagerad medarbetare till vår support på Primär Service Management. Som IT Support Specialist kommer du att vara en viktig del i att säkerställa en stabil IT-miljö och ge förstklassig support till användarna.

Arbetsuppgifter
  • Du hanterar inkommande supportärenden och felsökning, både på plats i våra kontor, samt via fjärranslutning.
  • Du övervakar aktivt och hanterar ärenden i systemet, samt proaktivt arbetar med att förebygga framtida problem.
  • Installation, underhåll och beställning av hårdvara
  • konfigurera datorer och mobiltelefoner
  • skapa användarkonton till olika system
Krav
  • Tidigare erfarenhet av IT-support, du ska känna dig trygg i att hjälpa dina kollegor via telefon, mail, chatt och personliga möten.
  • Har förståelse för, och kan hantera felsökning av hårdvara såsom klienter (MAC/PC), mobiltelefoner, skrivare och konferensrumslösningar.

Vid frågor kontakta Per Jonsson IT Chef via mail : Per.Jonsson@primar.se



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